Unzen Kyushu Hotel

Modern hotel with heritage elements nearby

Nothing

The Hotel is well appointed and very classy in its own way. The staff are extremely helpful and friendly and there is always service with a smile. It has the charm of a Japanese hotel but they have also added the uniqueness of European influences in that area. The dining area is classy and a combination of both Japanese and European culture including the food served.

Very little to dislike. They even have complimentary after dinner drinks area and snacks.

The location was perfect right next to Unzen Jigoku and waking up to the view outside our hotel room was peaceful and prayerful. The private onsen in the room was heavenly and we took advantage of it sometimes multiple times a day. The meals (breakfast and dinner courses) were delicious and gave us a wide range of Japanese dishes. It was also nice to be able to walk down in our Japanese PJ's to relaxingly eat and gaze out the window on Unzen Jigoku. The service was very attentive. The rooms were very spacious.

Nothing! We only stayed two nights but I just wished we stayed one more day to be able to explore more the surrounding areas.

Everything! This was the best experience we’ve had on our trip and, while costly, it was worth every cent. Everything was just perfect, the location, the intricate delicious meals, the luxurious vila, the rooftop terrace enjoying the complementary drinks overlooking the famous Unzen “Hell”… But the best was the kindness of the staff. Their genuine efforts and enthusiasm to do everything they can to make our stay memorable was really touching - a special thank you to each one of them! We warmly recommend this hotel and hope to be back soon!

Everything was great!

Staff was amazing. And the private sulfur bath was perfect.

The layout of the suite was not the best. The Feng Shui felt off when sleeping.

Superb room with Onsen. Wonderful, kind and welcoming service. Complimentary bar and drinks in the evening (on the rooftop!) were a total bonus. Would stay again!

The odour of the volcanic spring was noticeable and quite strong. This had nothing to do with the hotel (which was superb) but something to note if you are sensitive to it. The hotel rooms themselves were perfect and not odorous at all.

The dinner was fabulous. We stayed three nights in a suite. We had Western dinner, 7+ courses, the first night, Japanese kaiseki the second night, and combination of the two the third night. The chef who cooked for us all three nights really did a wonderful job! Of course, the service was exceptional, and the suite exceeded our expectation.

We liked everything about Unzen Kyushu Hotel.

Comfortable, clean, great food and facilities and great location.

All good