Madida Private holiday home

No awnser is better than nothing

The house is falling apart

The spacious and multiple rooms

Poor hygiene, unclean.

Nothing

The house was not properly clean,the sheets had stains,the house had lot of coakroaches we had killed two the biggest coakroaches ever. You have to review that house it is not clean at all.

Nothing

The inside was very grimy, sheets were unwashed and some sort of infestation in fridge. Quickly noticed the sliding door unable to close or lock and cancelled stay when told the locksmith would only come the next day. Rated one star because cannot give any lower

Was a very nice experience we enjoy every moment we were there ❤️

The accommodation exceeded my expectations. It is very spacious, more than I needed as a solo traveler. The rooms are large. There is a kitchen with all the facilities that one needs on a holiday. A washing machine is in the kitchen. The bathroom has a bath, shower and a commode. The diningroom has a large table with six matching upholstered highback chairs. A sitting room is present as is a large TV room which has a flatscreen TV and satellite channels. There is adequate seating in the lounge and the TV room. The two bedrooms with the proper covers are neat and comfortable. Ceiling fans exist in all the rooms. An air-conditioning unit works effectively. On site parking is available. All in all, an exceptional cottage that also offers a small swimming pool in a well-cared for garden

The person i was told to liaise with was Michelle, she chatted to me over whatsapp and did not even have the decency to tell me she will not be coming through to do the handover, instead the keys were handed to me by a lady named Janine who said she comes and cleans the place. The TV was not working when we got there, it had said something about payment which Janine then sorted out. There was a weird smell in the bathroom the entire weekend. Friday night was fine until we realized the doors could not lock, we were only able to lock the security gates. Saturday we were out for the evening, lights were on and i had my little Pekingese inside while we went away from 5.30pm to 10pm. Upon our return, the gate on kitchen door side was opened which we had closed and latched, and my dog was distraught. it took her some time to come back to normal. i found broken glass pieces between the dining area and the room. i immediately messaged Michelle who just responded "thanks for letting me know" and i told her that was a ridiculous response. there was no items of ours missing. Sunday we were checking out, Janine came to collect the keys and no sign or even a message from Michelle. everything was in order and keys handed to Janine. Today, Monday morning, i get sent a receipt from Michelle for a braai grid, she has since deleted the message and blocked me on whatsapp. she states they bought a new grid before we came and it is not there, i told her one i did not use the grid. also called her she was very rude and screamed at me over the phone to which i swore at her . Absolutely pathetic customer service from her. She is the worst agent i have ever come across. she blatantly said to me it only went missing after we were there. yet the unit is easily accessible by the tenants they have on the property as well as the gardener/caretaker as the areas are not lockable. which i advised her off as well.

Dangerous balustrade, both aircons not working, badly finished off property, doors falling of hinges, exposed rusted nails in kitchen, fridge barely gets cold, dirty yard, dirty braai area, 3 outside plastic chairs for a potential 6 visitors even though we were 4, 2nd bedroom ceiling fan not working and light flickers like a bad horror movie, cockroach infested, almost non existent correspondence from Cam properties, listing doesn't inform you that there are also 2 tenants on the property. Very bad experience that I would almost request a refund for false advertising.