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9.5 / 10 Guest Rating

Lake Toya Tsuruga Resort HIKARINOUTA

Sobetsu Onsen88-26, Lake Toya, jp

Lake Toya Tsuruga Resort HIKARINOUTA - main view

About the Property

Luxurious Accommodation with Hot Spring and Spa Facilities
Experience 5-star comfort with a private bathroom, open-air bath, and French cuisine restaurant at Lake Toya Tsuruga Resort HIKARINOUTA.

Scenic Views and Relaxing Amenities
Enjoy mountain views from select rooms, free WiFi, and heating facilities for a cozy stay.

Convenient Location for Exploration
Explore geothermal hot springs, go on sightseeing tours, or rent bicycles to discover the stunning surroundings during your stay.

To book your stay at Lake Toya Tsuruga Resort HIKARINOUTA, visit our website now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 1
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 2
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 3
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 4
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 5
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 6
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 7
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 8
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 9
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 10
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 11
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 12
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 13
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 14
Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 15
1/15

Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast

The private open-air bath is the standout feature of this quadruple room. The quadruple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a bidet. The unit has 2 beds and 2 futons.

48 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
2 Futon Mat (Variable Size)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room with Tatami Area & Onsen Open Air Bath-Lake View-East Wing - Non-Smoking

Non-refundable
Half Board
20% OFF$1,026.94

$821.55

Includes taxes & fees
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 1
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 2
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 3
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 4
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 5
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 6
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 7
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 8
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 9
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 10
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 11
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 12
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 13
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 14
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 15
Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 16
1/16

Room with Tatami Area & Onsen Open Air Bath-Lake View-West Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast

This quadruple room's standout feature is the private open-air bath. The quadruple room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a bidet. This quadruple room features a safe deposit box, an electric kettle, a flat-screen TV and a balcony. The unit offers 2 beds and 2 futons.

51 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
2 Futon Mat (Variable Size)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Lake View Japanese & Western Room With Open-Air ONSEN Bath East Wing - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$823.75

$659

Includes taxes & fees

Lake View Japanese & Western Room With Open-Air ONSEN Bath East Wing - Non-Smoking

Non-refundable
Half Board
20% OFF$1,043.58

$834.86

Includes taxes & fees
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 1
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 2
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 3
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 4
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 5
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 6
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 7
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 8
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 9
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 10
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 11
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 12
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 13
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 14
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 15
Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast - Photo 16
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Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking- Premium French Dinner & Buffet Breakfast

This twin room features a private open-air bath. The spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a bidet. A sofa, a flat-screen TV, a safe deposit box and a balcony are provided in this twin room. The unit offers 2 beds.

48 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Design Twin Room With Open-Air ONSEN Bath And Wooden Deck -East Wing - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$804.6

$643.68

Includes taxes & fees

Design Twin Room with Onsen Open Air Bath-Wood Deck-East Wing - Non-Smoking

Non-refundable
Half Board
20% OFF$1,007.22

$805.78

Includes taxes & fees
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 1
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 2
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 3
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 4
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 5
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 6
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 7
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 8
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 9
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 10
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 11
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 12
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 13
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 14
Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast - Photo 15
1/15

Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking - Premium French Dinner & Buffet Breakfast

Guests will have a special experience as this twin room features a private open-air bath. The spacious twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a bidet. Boasting a balcony, this twin room also provides a safe deposit box, a sofa and a flat-screen TV. The unit offers 2 beds.

63 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Design Deluxe Twin Room with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking

Non-refundable
Half Board
20% OFF$1,145.24

$916.19

Includes taxes & fees
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 1
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 2
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 3
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 4
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 5
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 6
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 7
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 8
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 9
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 10
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 11
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 12
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 13
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 14
Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 15
1/15

Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast

This suite's special feature is the private open-air bath. The suite features 1 bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony, this suite also provides air conditioning, tatami and a flat-screen TV. The unit offers 2 beds and 2 futons.

90 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
2 Futon Mat (Variable Size)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking

Non-refundable
Half Board
20% OFF$3,649.35

$2,919.48

Includes taxes & fees
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 1
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 2
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 3
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 4
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 5
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 6
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 7
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 8
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 9
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 10
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 11
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 12
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 13
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 14
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 15
Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast - Photo 16
1/16

Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast

This suite offers a private open-air bath. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, tatami, a tea and coffee maker, a safe deposit box as well as mountain views. The unit offers 4 beds.

123 sqm
Sleeps 4
4 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Junior Suite with Onsen Open Air Bath-Mountain View-East Wing - Non-Smoking

Non-refundable
Half Board
20% OFF$3,057.83

$2,446.26

Includes taxes & fees
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 1
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 2
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 3
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 4
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 5
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 6
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 7
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 8
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 9
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 10
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 11
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 12
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 13
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 14
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 15
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 16
Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner  & Japanese Breakfast - Photo 17
1/17

Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking- Premium French Dinner & Japanese Breakfast

The private open-air bath is the standout feature of this suite. The suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, tatami, a flat-screen TV and a balcony. The unit has 2 beds and 2 futons.

122 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
2 Futon Mat (Variable Size)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Premium Suite with Onsen Open Air Bath-Lake View-East Wing - Non-Smoking

Non-refundable
Half Board
20% OFF$4,043.7

$3,234.96

Includes taxes & fees

Guest Reviews

9.5
Exceptional121 verified reviews
AI Summary

Guests highly rate the great food and beverage and frequently praise the beautiful location.

Categories

Cleanliness7.5
Service10.0
Location10.0
Room Quality9.5
Amenities10.0
Value for Money9.0
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

T
Teong WahsgSG
Verified booking
family_with_children
Standard Room
Stayed in Jun 25, 2026

"Good"

8.0

Nice hotel and good food

The price is too exorbitant and room was too small for us

Helpful?
K
KelvinsgSG
Verified booking
family_with_children
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0
Helpful?
S
ScottnlNL
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"What a beautiful hotel!"

9.0

Stunning hotel! Beautifully decorated. Very welcoming staff. In-room, private onsen was great. Room was very spacious and lovely. Private dining for Japanese kaiseki meal was delightful. Beautiful view over the lake to volcanoes in the distance. Shuttle bus service to the train station was very handy.

Next time I would pick the private dining for each night. I didn’t enjoy eating in the French restaurant as much. Dirty tables left uncleaned were rather off-putting. Would like to see more fresh fruit selection at breakfast.

Helpful?
L
LindaauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

10.0
Helpful?
M
man kithkHK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0
Helpful?
P
PaveljpJP
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0
Helpful?
D
DharshanauAU
Verified booking
couple
Standard Room
Stayed in May 24, 2026

"Ok. But wouldn’t rebook."

5.0

Spacious. Clean. Friendly staff.

Food was average. Minimal wine list options. Not worth the cost. Out of town.

Helpful?
L
LilausUS
Verified booking
extended_group
Standard Room
Stayed in May 24, 2026

"Once in a lifetime luxury stay"

10.0

This hotel was one of the most beautiful and luxurious hotels I’ve ever stayed in- our private in room onsen was unforgettable, we loved going in at dawn and dusk. The view of the lake was exquisite. The room was huge, with tatami area where I slept on a Japanese futon that was a fun experience. From the moment we arrived to the parking lot, we were treated like royalty- they parked our car, brought our bags to the room, had a private check in experience, and weeks before I had communicated all our dietary preferences for Lumiere the restaurant where you have dinner and breakfast. Our vegetarian dinner was exceptionally delicious, gorgeous presentation, abundant and just perfect. The views from the restaurant of the flowers outside are so beautiful . We enjoyed an amazing Harp concert the night we arrived, the free shuttle took us to see fireworks by the lake, and there were umbrellas we could use for free. There is beautiful art throughout the hotel, everywhere you turn, delicious clean smell everywhere, and the staff is exceptionally polite and helpful. I would highly recommend staying here even if you can only afford one night

Helpful?
E
excebesttwTW
Verified booking
family_with_children
Standard Room
Stayed in May 18, 2026

"Exceptional"

10.0

super nice with warm reception and good service

Helpful?
R
Ruth LailasgSG
Verified booking
extended_group
Standard Room
Stayed in May 11, 2026

"Exceptional"

10.0

Beautiful, serene , peaceful

Nothing

Helpful?