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8.4 / 10 Guest Rating

Serenity Hotel Boutique By Alsol

10 Avenida Norte y calle 40 Norte Mz 150, lt 20, 21 y 22, Playa del Carmen, mx

Serenity Hotel Boutique By Alsol - main view

About the Property

Luxurious Accommodation

Serenity Grand Suites Hotel Boutique in Playa del Carmen offers 5-star luxury with air-conditioned rooms, free WiFi, and private parking. Each room features modern amenities like a flat-screen TV and a safety deposit box. Some rooms even include a kitchen for added convenience.

Exceptional Services

Guests can enjoy a 24-hour front desk, concierge service, and currency exchange. The hotel also provides room service and a delicious à la carte or American breakfast. With a restaurant offering Mexican cuisine and special dietary options, your culinary desires are sure to be satisfied.

Prime Location

Perfectly located near Playa del Carmen Beach and other popular attractions, Serenity Grand Suites Hotel Boutique is the ideal choice for travelers. Plus, with a paid airport shuttle service, your journey to and from the airport is made effortless.

Book your stay at Serenity Grand Suites Hotel Boutique for a truly unforgettable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent44 verified reviews
AI Summary

Guests highly rate the clean hotel and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.3
Amenities8.3
Value for Money7.7
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

M
MarinefrFR
Verified booking
couple
Standard Room
Stayed in Nov 11, 2025

"Good"

5.0

Bon emplacement petit déjeuner correct Bonne piscine

Problème de douche, de fenêtre et pas eu de nettoyage de chambre

Helpful?
D
DanielusUS
Verified booking
couple
Standard Room
Stayed in Nov 9, 2025

"Good"

3.0

Loaclisacion

No me gusto porq no linpian la a vitacion todos los dias y la pisina muy fea

Helpful?
A
ANDRÉbrBR
Verified booking
couple
Standard Room
Stayed in Nov 7, 2025

"Excellent"

8.0
Helpful?
G
GiorgioitIT
Verified booking
couple
Standard Room
Stayed in Nov 3, 2025

"Exceptional"

10.0
Helpful?
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