The Midlands Hotel

The location

They have dogs

The location

This place is like Fawlty Towers!! It’s very obvious it’s not owner run. The location is good, but the staff are clueless - lose keys, forget to put towels out, don’t answer the phone.. Enjoy Friday afternoon drinks while they manning the front desk.! The list goes one!!

The place is close to the shops, restaurants and other facilities

Nothing

The room was spacious enough

The bad smell from the floor carpet is total out, no remote for accommodation, it very stuffy, i suggests the floor must renovate to tiles , you can't enjoy and rest while it ther is a bad smell

Great peaceful location and hearty breakfast

Handling of payment process - need to sort out link with Booking.com - seemed system did not show payment online and then wrong reference was cited for a "no payment" query - almost paid twice because our payment had been "declined". There was no desk/chair in the room so one could not sit properly to work - assumed they are catering for tourists and not working people