The Hill by Nestor

Well designed. Lots of storage, great location for public transport.

Could be stuffy on warm days but windows open wide to catch any breeze

Ideal for what we were there for

Nothing

The property is just behind the Harrow on the Hill station.

Nothing

Good location

No soap or shampoo in the bathroom . Even I asked them to provide soap but they don’t have

5 mins from Harrow on the Hill train station. Very accessible in terms of transport although area felt a little dingy around the station at night. . The studio was clean . Adina , the young woman at the front reception was nice.

I had booked this accomodation in September for our holiday in Dec. we were assigned apartment 107. When we arrived we were told that we have apartment 419. Which was fine. We were shown how to put the bed up and down . The room came with NO instructions on how to use any of the appliances. The stove, the microwave Owen , the heating thomostat. We were staying for 10 days. They gave us only one set of towels. There was no bath mat. Only one roll of toilet paper. No tissues . No soap. No toilet brush to clean after ourselves . No bin in the toilet. No bin liners. Nothing in the pantry . No kitchen knife . No soap in the kitchen , no kitchen sponge . No tea towel. I even had to ask for a second tea cup as they only gave us one. There was only one pillow each. So I had to request for two more. It took them three days before I got them and a second set of towels. I asked for an extra set of sheets, which they said they can’t provide. So I had to wash our linnen half way thru our trip and be stuck waiting for them to dry. There was no housekeeping service , given we were staying there for 10 days. I had to ask for a broom to sweep up as there were no broom in the room. I ended up buying the bare essentials . Overall this made our stay quite distasteful. The excuse given by the management was that this apartment was not one of their usual rentals. I am actually annoyed as they neglected a-lot of the finer details that you would except from a place like this. Also there was no hairdryer. I had to ask for one . There was no instructions incase of a fire and no fire extinguisher or fire blanket given there was a stove in the studio. In addition to that, the room had an odd wall near the bed .. which narrowed the space able to move to about 1/2 a foot. I knocked my knee on the bed so many times! One late night the our card didn’t work to get in. There was no number to call in an emergency. We were lucky that another tenant let us in .