Kauai Beach Villas

location good, atmosphere good, rooms need updating as carpets very stained and cushions on furniture worn. but otherwise clean . quiet units and setting.

This facility has extremely poor customer service. I’ve been calling every week for the past two months, and we still haven’t received our deposit from the start of our stay. It makes me wonder how many other guests never notice their missing deposits. Each time I call, I’m either told it’s Amex’s fault (though they’ve provided no proof that the refund was ever issued) or assured that a manager will call me back within a few hours — which has never happened.

Location of my room was perfect!

When we arrived system was down and we were unable to check in. We didn’t get our keys until about 10pm

large rooms, location

whole apartement was moldy. Not just a little mold in the bathroom, there was even mold on the nightstand lamp next to your sleeping pillow. The whole room had a moldy smell. It's not just nasty, it's a health hazard.

Great location on the island and fabulous value for price. Resort needs updated but having 2 bdrm & kitchen was perfect for our family.

Review: Disappointing Stay Despite Great Location and Friendly Staff The location of this villa was excellent — close to everything we wanted to see and do, and the staff were consistently kind, friendly, and helpful throughout our stay. Unfortunately, that’s where the positives end. The villa itself was extremely outdated, which we expected, but the level of cleanliness and upkeep was far below acceptable standards for the price point. The carpets and furniture were heavily stained and looked like they hadn’t been properly cleaned in years. The bathrooms had no ventilation, resulting in a constant musty, damp smell, and there was visible paint chipping below the tub from what appeared to be long-term water damage. The spare room’s air conditioning barely functioned, and the hot water heater was so small that our family of five ran out of hot water continuously. The sliding glass and screen doors on the balcony were difficult to open and close, and overall, the villa just didn’t feel clean or well maintained. For the amount charged per night, the condition of the unit was extremely disappointing and not reflective of the quality we expected. The shared Outrigger pools were a huge plus and helped salvage our trip, but note that access does not include the Outrigger gym. It’s also worth mentioning that some of these villas are privately owned and may have been remodeled — so your experience could vary depending on which unit you get. However, it’s really a gamble, and in my

When we checked in the air conditions in the bedrooms did not work and leaked water onto he floor. The next day we complained and the staff installed some portable window AC units. It was better but not pleasant in mid 80 degree weather. We stayed there for 6 days and they only gave us 2 days worth of drip coffee and wouldn't give us more. Very old and run down and they have not maintained these units really well. We will never stay here again.

Needs some new paint and freshen it up a bit . But the layout was perfect for us and the staff was wonderful.