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8.5 / 10 Guest Rating

Santa Helena Plaza

Galeana, 34. Colonia Centro, Oaxaca City, mx

Santa Helena Plaza - main view

About the Property

Convenient Location
Located just 2 minutes’ walk from Basilica de Nuestra Señora de la Soledad, our Oaxaca Santa Helena Plaza hotel offers easy access to key attractions in the city.

Relaxing Amenities
Guests can enjoy the outdoor pool and sun terrace, perfect for unwinding after a day of sightseeing. The 24-hour reception ensures convenience with luggage storage and tour assistance.

Authentic Dining Experience
Indulge in regional Oaxacan cuisine at our on-site restaurant, offering traditional moles and serving meals throughout the day.

Experience the best of Oaxaca with us. Book your stay now and create unforgettable memories!

Facilities & Amenities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Exercise/lap pool
Swimming nearby
Accessible shuttle
No accessible shuttle

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent1015 verified reviews
AI Summary

Guests highly rate the clean and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service9.3
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

L
LaurausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Very Good"

7.0

Beautiful place, perfect location, nice receptionists, and very clean. This place has all the potential to be a 5 star place. They should make the room more welcoming, change the old towels, add a mini-fridge, things like that.

We stayed 3 nights and water in the pool was always off, the lounge area/bar unusable. The towels are too old, they should buy new ones.

Helpful?
A
AlbertomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0

Todo su personal amable y muy limpio

Helpful?
A
AlonsobeBE
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Hidden gem"

10.0

Amazing staff. Great location. Awesome pool. Great rooms

Helpful?
K
KarinamxMX
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Un hotel bonito, cómodo, pero hay que solicitar cama blanda (si es un tema para ti) desde la reserva"

8.0

Ubicación, limpieza y arquitectura del hotel. Además, la atención fue muy cálida y procuraron atender nuestras necesidades de la mejor manera.

Las habitaciones con cama King no tienen ventanas, lo que puede ser un tema para algunos. Y por otro lado, tienen habitaciones donde el colchón es muy duro y la base es de madera, lo que endurece más la cama; afortunadamente el hotel cuenta con camas más blandas. Si este es un tema para ti considera incluir esta solicitud al momento de hacer tu reserva.

Helpful?
F
FernandamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
W
WendyusUS
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0
Helpful?
F
federicomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

9.0
Helpful?
A
AidanakzKZ
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

10.0
Helpful?
P
Pacheco MárquezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Excellent"

8.0
Helpful?
D
DitmarhrHR
Verified booking
family_with_children
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

10.0

We stayed just 1 night but it was a great experience. Clean and the staff was very friendly and welcoming.

Helpful?
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