Ufford Park Resort

I was looking forward to using the pool but it was cold and most of the spa facilities were not working. Had I paid for this I would have been extremely disappointed

Property was dirty and dated. I arrived for breakfast at 7.15 and there were dirty plates everywhere and nothing left at the breakfast bar. Food was terrible. Clearly microwave zapped prior to serving and not cooked from scratch. Coffee machine in room leaked and woke me up dripping.

A good location and helpful times for the restaurant

A blocked basin in the bathroom Plenty of new staff in the restaurant obviously needing direction as especially in the evening there were plenty of people waiting for food.

Really good! JustEats were able to find it.

I called before booking about the sauna being open. It was "broken". I would not have booked if it was. The sauna IS VERY IMPORTANT to me. Breakfast - constant queue to get a hot drink... the 1 machine also broke at one point... total chaos. There were children in the pool when there's not supposed to be children...- I picked specific times to go in the pool...uuurrrggghhhh

The rooms need updating, shower did not work well and mattress was broken.

Clean spacious

Room was nice and clean. Reception staff were very friendly. Good facilities. Breakfast options were excellent.

Nothing

Nice grounds, great pool, good breakfast, comfortable beds, very friendly and helpful bar staff.

The building wasn’t beautiful, the food at dinner wasn’t great, lacking basic essentials in the room such as shampoo and conditioner which when requested seemed to be very difficult to source. Extractor fan in the bathroom made a dreadful racket so ended up using the bathroom in the dark!

Location, room size and facilities within

Staff not great, restaurant staff all quite young standing around chatting together or occupied with phones Spa receptionist quite rude and unaccommodating. Told I could “leave my stuff round the pool” as no token available for locker if you don’t happen to have a £1 coin, also told no robes available for hotel guests in standard rooms even if paying for a spa treatment Spa was disappointing, extremely tired with lots of areas out of order or not working properly, no robes available for hotel guests (on request to management a robe was made available) should be available for all when paying for treatment. Floors to common areas changing rooms etc dirty Treatment was good and therapist vey nice

Friendly staff, ample breakfast, comfy bed and good sized room. 10 mins drive from Sutton Hoo as my reason to visit the area, can’t provide any review of the pool/spa area or golfing.

Be great for the TV to get an upgrade so you can either log into your a streaming service or cast from a device. Minor room issues reported on checkout as didn’t effect my stay.