Casa Kloster Hotel Boutique

Great location. Nice linens. Immaculate. New.

Shower water was warm at best. AC never cooled the room. Noisy from bars and traffic.

Excellent location everything is really close to the location, great customer service

Very friendly and helpful staff and perfect location to view all the sites. I would have preferred an outdoor pool, but otherwise it was a very nice clean pool.

La alberca y la ubicación

Beautiful place, good location.

Very noisy, inside and out, until moved to an interior room.

Casa Kloster is within a unique palace. It has been restored with care and amazing details. The light green limestone which is on the doors, floors and some walls, plus the amazing decor makes this place beautiful and unique. Very clean and comfortable bedrooms. High quality is everywhere. Our only issue was that the hot tub in the pool area is not warm enough. We asked if they could heated more but the reception said that was the maximum, which feels like it's about 95 F. We also noticed some electrical concerns, like GFCI outlets very near water (bathroom sinks) and the hot tub, which if they are wired correctly should be no problem, but still, feels like a hazard. Also, the electric sub panel near the hot tub was unlocked, and 3 feet away. The pool and hot tub felt they also had a high chlorine content. The location was fantastic and the service also great. They helped us arrange a city tour which was great. However, their restaurant recommendations were very bad. Overall a great place to stay, safe, clean and beautiful.

Price is expensive for the size of the room and small beds, I was expecting king beds like in other hotels in Guanajuato, they charge extra for every guest, the shampoo leaves your hair very dry, no conditioner, small water bottles. I paid almos $1,000 dollars for 2 nights for a poor service

Great hotel.

Nice location only need some instructions for the parking