Blue Berries Hotel

The comfort of the rooms

N/A

The hotel seemed to have new facilities. The gym was good.

I had a very disappointing experience at this hotel. Although I booked a suite, the room was not properly cleaned,…. there were cobwebs in the corners and housekeeping had to come after I checked in. The bathroom has no separation between the toilet and the shower, which makes bathing uncomfortable. The hotel does not accept cash payments in U.S. dollars, which was not clearly communicated beforehand. Considering Booking.com is a trusted platform, the hotel should be more transparent and consistent with their payment policies. Furthermore, the manager came to my room early morning the next day to collect payment even when I was going to stay for one more day. This was impolite and unprofessional, and gave the impression that they are trying to be vindictive just because of the payment issue on the previous day or they didn’t trust me to pay, which left a bad feeling. On the day of check-out, hotel staff again came to my room early morning twice to remind me of the check-out time, even the manager once, which felt intrusive and unnecessary. Totally unprofessional behaviour. There are no phones in the rooms, making it difficult to contact the front desk or request assistance. Overall, the hotel does not prioritize guest comfort. The location of the hotel is very unpleasent because of the surrounding area, and there is lot of noise at night, making it hard to sleep and get any rest. I would not recommend staying here.

Mmm....

Mmm...

It was cozy, comfortable and I felt safe Breakfast was tasty Staff were very helpful and friendly The pick up from the airport was smooth and the driver was so nice

The road is my major concern,nothing else

It's nice hotel near to the facility and easy to access ,it was clean,and quite ,and the staff was nice ,its good option to stay in entebbe

Staff were amazing, with a great sense of hospitality. They endeavoured to meet our needs at all times. The rooms were spacious and clean. The breakfast service was exceptional: we were offered light snack and juice before the breakfast we had ordered, which we found very pleasing. The view in the lounge was truly aesthetic, giving a refreshing atmosphere - such an amazingly designed interior. The hotel was also very close to Entebbe Airport, making it a convenient place to travellers.

Please provide visible signage from the main road. It was a bit difficult to locate the hotel especially since we arrived at night.

I like the fact that the room that I saw on the photos was the same I see in live, I also like the design of the hotel in general, and the food😊

The dust road, on the way to the hotel...

The place was as described and I received excellent customer service throughout, the staff are friendly and helpful.

Nothing