THE INN-Pittsburgh

Very friendly staff, and my room was pretty clean!

The check in was easy enough, I had a room on the 2nd floor and the ELEVATOR WAS OUT OF ORDER FOR THE ENTIRE STAY, i AM 64 YO, iT WAS A HUFF TO GET UP THERE. The stairwells were dirty and the railings sticky The ice machine was out of order for the entire visit The Parking garage under the hotel was not open the entire visit forcing us to park across the street in a GRAVEL PARKING LOT. The Towels and Wash cloths were akin to sand paper Very Rough and stained, I tried to stop by the front desk a few times but NO ONE Was ever there, even during there posted hours While the in room refrigerator worked it was so loud I was forced to unplug it to get a good nights sleep There we 2 TINY Bars of Soap and 2 Ketchup sized packet of Shampoo hard to shower with. BUT was made easier because it took at least 15 Minutes to get LUKE WARM WATER. I stayed at this place because it was close to my elderly father who had just come out of the hospital and i wanted to be close to him in case an emergency came up, Thank G-D it did not. I could tell you about the ants running onto my bed monday night finally forcing me to leave and drive back home at 2AM but I am sure this is enough for you to digest. I will be happy to elaborate on a phone call. As a leader in online Hotel reservations i think you bear some responsibility, A property in such disrepair should not be available on you site. I would like a FULL REFUND 359.40 for this horrific experience please consider my request

Staff was very friendly and helpful!

So large dogs barking at 11pm and again at 1am was both securing and alarming. I wish there had been. Some way to inform Expedia of the elevator being out. I get ants. Ant happen on the end table when you put food on it. Or coffee. Got it. I set my limit at any #6 in the bed. We didn't eat in the bed and we had ants. In the bed..We did not stay beyond the one night although we reserved two. Saturday morning constructiib helped solidify our decision.

Fully recommend this stay. zero complaints

This inn has the basics covered. It is nothing fancy, and perfect for those of us who want to travel but can't or don't want to pay the big bucks for a city stay. It is what you might describe as "adequate" and those expecting luxury should go elsewhere and pay three times as much. The modest price allows people who aren't loaded to visit Pittsburgh. It's an affordable, safe, good enough option. The people who work here are courteous, helpful, and welcoming. I was thankful to have the Inn and will stay here again if life brings me back to Pittsburgh.

Had no elevator service walking up the stairs got Old

The location and staff.

Nice rooms could be updated but overall very nice stay for the night

No front desk, no staff. Room smells bad. I had to call a number to find my room key.