THE INN-Pittsburgh

This was my WORST Experience i ever had with hotel. My family and i drove 10 hours to Pittsburgh for the Steelers vs Cowboys game. When we pulled up our hearts dropped immediately. The property was in a bad area that looked very creepy. The hotel looked like an abandon building. And when i got inside the place looked to be under construction but no workers in site. We had to walk up 2 sets of deep old stairs just to check in. I immediately alert the clerk to how the pics on Expedia.com was misleading she apologized but said she couldn't refund me. None of the 20 rooms was a available (20 was the maximum amount of rooms)we waited until the desk clerk wipe the room down. She stated everything in the room was NEW. Big lie! nothing was new but the sheets with the crease. Tub old and dirty, cealing a mess with spots. This place is a dump we had to park in an abandon lot accross from hotel bc their parking garage doesn't work. We felt Very unsafe i had to apologize over and over to my husband and son bc i was miskead by Expedia website. We spent so much money bc we tried to stay away from the hotel until bed time. Sunday Pittsburgh steelers vs Cowboys game. Only upside we didnt get robbed and noone broke in our vehicle.

Very peaceful

The accommodations were fine don't get me wrong but the staff she told me it was her first day and she didn't even know how to use the computer let alone let me into the garage I booked the hotel for the specific purpose of having my vehicle car indoors at night in that neighborhood however she would not allow me to enter the garage when I booked it it specifically said that indoor underground parking was available however I was not afforded access to such an

Upon arriving, the parking garage was unavailable. The check in counter was on the 2nd floor and the elevator was not working. we were assigned a room on the 3rd floor because the rooms on the 1st and 2nd floor were being renovated, which meant we had to carry our luggage 4 flights of stairs to our room. we were never told the elevator wasn't working. My wife is handicapped and was inconvenienced to no end. I had to park my car across the way in a gravel lot which thankfully didn't cause a flat tire with all the debris there. It was a horrible experience and I would like a refund for the inconvenience we were put through. The room was also a disgrace. The carpeting was soiled as well as the walls. there was rust like stains all over the walls and carpet. Horrible experience!

I was horrified to learn that there wasn’t a working elevator. The rooms are a disaster.

It gets the job done fine for the price and is in a good location. One issue is sound -- the walls are not sound proof at all and from my experience, neighbors are not particularly "quiet" after 10pm here. I had to run the fan in my room continuously to help block out noise.

Was better than I tough, is cheap but pretty decent

Everything was great. Super quiet, relaxing and surprisingly beautiful despite being older.

Let me start by saying my standards are pretty low. I booked this hell hole based on its location. I received a text prior to check in indicating the room key was located in a small safe in the unstaffed “lobby” in which the code was provided. I should have cut and run at that moment. When we got there, I looked at my buddy and said, “Nope; no way.” The room was a cross between a homeless shelter and your local county jail, both of which I’m familiar with through work. I already know I will have to fight tooth and nail to get a refund. There is a certain percentage of reviews that are authored by the lunatic fringe; this is not one of them.

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