THE INN-Pittsburgh

It took me a minute to find the check in desk when i arrived, once i found it it took an additional extra few minutes because it seemed like the ladies werent sure how to work their system. I then get to my room which looked clean until i got into the bathroom and found that it looked like somebody had showered in there several hours before i checked in. Clean towels on the side of the tub but there was a used bar of soap still in the shower, hair in the shower, and dirty towel with makeup on it hanging on the back of the door. Really wouldve liked a shower after standing 2 and a half hours in the rain then attending a 4 hour concert.

Blood stains, bad smells, dirty towels

Do not stay here. Looks like a crack house. They have photos of an underground garage, but the garage isn’t functional. The elevator doesn’t work. The rooms look like a hostage room. I asked for a refund, they told me to go thru the app but they refused to release the funds. STAY AWAY!

There are very good things to say about my room and about the staff. The technical maintenance was above average. Power strips mounted to the walls, not just one or a few outlets, were a nice touch that made things easier. And people were eager to help. Unfortunately, when I tried to stop back at 2:00pm on Saturday, my room key had stopped working, and no one was on hand to let me in. It was an hour until I reached someone on the phone. That person told me he was heading over, but was 25 minutes away. And then he never showed up. It was two other people, after 45 minutes, who showed up. So I lost and hour and 45 minutes, during a short visit. I know it was that long because the times are in my phone logs. A room key can stop working anywhere. But the listing for this hotel claims that the desk is staffed from 8:00am to 8:00pm, with staff reachable at other times with a phone call. In reality, the hotel gets left entirely unattended for hours at a time while staff leave to do other work. The phone is not answered reliably during those times. And while some of that work is in the immediate neighborhood, I was told, some of it is in other parts of the city. If you're not worried about potentially getting locked out for hours, or can wait if some other problem comes up, this hotel could be comfortable for you, as it was for me before this happened. But if it's important to you that timely help be available should a need arise, this would not be the place for you.

Good for the game. Hot water not working.

Not good

If you’re looking for luxury then don’t go here. If you’re looking for an affordable place with a lady at the front desk that’ll help you with anything you need then this is the one.

Chose not to even stay here because it looked so sketchy and then had to wrestle with rude staff for like 2 hours on the phone because they wanted to charge FULL PRICE when I wasn't even staying there. Will never book again, the whole place had the worst vibes.

It’s ok for the price if you’re just looking for a room to crash. It’s more for people that want an extended stay.

Would go again