RedDoorz at Ranchotel Bayanan Alabang

cleanliness of the room

no daylight bulb in the room it is so hatd to read and noisy outside the room.

The staff were nice, professional, and helpful. I hope they’re treating right by the management.

For me to start, there is additonal payment when you arrive to the hotel and it is not mention from booking.com. I have book for 1,700+ only however when you arrive it will be 1,900+ inclunding a 1,000 pesos for deposit and it was not mention from their booking.com page. This is a way to force your customers to pay more instead on the original price when you book it. It is a false advertisement and it is disappointing. The room is not the cleaniest room though it is expected for its price but I never thought that I have it is beyond disappointing. First, the room is filthy, the soon I entered the room i’ve seen 3 german cockroach already on the headboard of the bed (disgusting), secondly, i’ve seen 2 bed bugs after i’ve lifted the room towel from the bed. Thirdly, aircondition leak stain on the wall. Fourth, TV channels doesn’t have good reception. Fifth, the bedsheet and pillow case doesn’t seem replaced with a new one since I can see hairs and existing stain. Sitxh, if you check the underneath of the bed there is a missing 4 or 5 tiles and guess what there is a lot of hair again! Seventh, the bathroom is NASTY, i mean literally, the sink and the shower head needs to be replaced, very RUSTY, toilet flush is weak you have to flush it twice to get everything absorbed and the shower control is messy the water goes all over the place. Eighth, the wall baseboard is no longer attach to the wall and german cockroachs are getting out and inside on the little holes of the wall baseboard. Ninth, the bathroom door doesn’t have a lock, it has knob but it did not have the lock thing to attach on the wall how interesting of that and now I have to use the trash can to block the door. The good thing though, the heater is working on the bathroom and the staffs are nice to their guests. Will I recommend this or book again? NO, after the anxiety I have experience NO! For its price it is not justifiable. You run a hotel even though it is cheap at least make it CLEAN!!!

The room, it was clean and comfortable.

The staff in the front desk was very slow and also made us wait so much when we arrived. There were multiple people in the lounge waiting for them to give us a room, it's like she doesn't know what she's doing. There were a customer complaining at the moment. Also the water when we got there was smelly and sluggish.

Clean, good location

Clean, good location

The quite please

Nothing