Global Luxury Suites Buckhead Atlanta

Great location. Hotel staff are awesome. Super easy. A breeze being here.

I loved everything about the place

Parking is just a hassle but doable !

The property was nice, but communication with global customer service was not good I txt and called and did not get a reply back.. there was one key which would have been fine but did not work to get me up the elevator.. which the key is how u get up and done the elevator. Had to ask front fest to let me up everytime I left and I was on the 19th floor.

Apartment was comfortable enough for 4, but we were 5, and even though it says sleeps 5, there was no bed for the 5th person. I had to buy an inflatable bed plus linen and all required for my daughter to sleep in. Elevators were a disaster, out of 4 never more then 1 or sometimes 2 only work, sometimes you must wait about 20’ for a lift and then push to get in with another 20 people. The 8th floor pool area even though nice layout, was a little abandoned, marks on seats, sofas, roaches, and 1 out of the 4 grills only worked. Parking was an extra 20 usd a day and we were not advised, no balcony as shown on pictures, 3 out of the 4 chairs were broken, iron broken, ironing board was broken, the cleaning of the apartment had a lot left to be desired, my wife had to do a thorough cleaning as soon as we moved in, even though they said they did it, and they said that was the reason for giving us the apartment 3.5 hours late!, we could only checkin around 1900 hours, (7pm). Also the pool area sometimes is overcrowded with people, guests or residents that bring lots of children to enjoy our amenities, making it impossible for residents to enjoy. It is not a cheap building, actually prices are rather high and you expect a little more for that.communication with rental property, (third party), very very bad….

NOTHING

The room was not in my name he just gave me the key anyway! The room door would NOT lock (Front desk didn't want to) but finally came because you guys didn't and that wasn't until a day into my trip walking around with ALL my belongings! Only ONE elevator work (waiting 15 -40 minutes EVERY TIME!)(Missed some events already paid for due to this) EXTREME SAFETY HAZARD! Car windows got busted and peoples belongs was stolen in the parking garage they provide! Front desk man started and aggravated alot of arguments in an already stressful situation as well as decided to yell at and record my innocent 10 yr old daughter! THIS WAS THE WORST EXPERIENCE I HAVE HAD EVER IN 37 YRS OF MY LIFE! EVER!!!! VIEW NOT WORTH THE TROUBLE!

The apartment was amazing! But it's a furnished apartment in a 21 floor building. Was very confused on where to park and where to go to get our keys, then because it's actual apartments there are no carts to bring your stuff up or down, and there was only 1 elevator working out of 4, so you can imagine how hard that was to bring all our stuff up, the elevator was full everytime it got to us and I wasn't carrying stuff up 10 flights of stairs! It took like 2 hours to get our stuff up to the apartment and most of that was waiting for the elevator. Once that was out of the way, it was good, the apartment was really nice, the lounge areas and pools were really nice also. The power went out for a little bit the one day and wasn't sure who to call about it. Have to pay $20 each day to park, and make sure you go in retail parking, not residential (though since we were staying there, I think parking should be included, isn't there a way to get a guest pass?) If you leave though, you have to get another ticket for parking each time you return. My kids really enjoyed the lounge areas, but it was actually too cold to go swimming.Then we had to go through everything again when checking out,trying to get the elevator without the fob, that we had to leave on the counter, the concierge made some of my party walk instead of just using their fob to help us get down to our car.They had luggage and two babies,it was a toll on them to have to walk down stairs and then the garage! Unprofessional!

Location was great. Nice and clean and loved the views

Good stay here: only issue elevators barely work