CHATHAM GUEST HOUSE

Clean and serene environment

Improve on the curtaining

Friendly hostess and very clean and comfortable. Would definitely recommend

This hills getting from the town centre to the b&b. I walked but would recommend a car / taxi unless you’re pretty fit.

The Google maps location of the house sends you to another house. So the place is very difficult to find. When i called the owner he was very rude and shout at me over the phone. Finally got inside the house and their was only 1 towel, I was with my spouse. I called the owner and he said he will bring towel the other day. Throughout my stay, he has never brought the towel. Bathroom is shared. Bathroom has alot of rust metal pipes, all the metal you can think about in the bathroom is completely rusted. Bedroom was not clean, we found a lollipop under the mat 😭 there was garbage and bits of paper in a jar that only had one coffee to make tee with and 1 old teabag with garbage inside the jars, which is very nasty.

Location and staffing

The bathroom

Request for help got an immediate response

Difficulty adjusting shower temperature

Beds uncomfortable, no clean towel after a 8 days, WiFi didn't work, door handles fall off so get stuck in room, blinds broken so always let light through. Can never get hold of owner. If I hadn't of block booked I would of changed and, wouldn't give a refund when asked.. Wouldn't recommend to a homeless person.