Steps Garden Resort

Good location for the airport

Not good soundproofing between accommodations, air conditioning restrictions over temperature and remote control not functioning properly

Wspaniały obiekt, piękny ogród, można świetnie wypocząć.

The gardens were gorgeous- like a mini tropical botanical garden. The pool was a good size to swim in and great area for relaxing. Extremely friendly staff. Great showers!

The grounds of the property are pretty and peaceful. The room I was staying in was fairly comfortable with a good balcony.

My interactions with most staff were great, apart from at checkout presumably with the property manager. He was very rude and patronising to me about checking out at 6am. This is despite them saying they have 24 hour reception, one of the main reasons I booked! I would expect better from a hotel entirely geared up for people using the nearby airport. The food offer and quality was very standard, the pool water a little murky. Maybe would be better to stay closer to Negombo as there are few restaurants in the area so you’re forced to eat at the hotel.

Brilliant base for a couple of nights after flying in Close to airport Owners, Deseray and Bredan, were charming and helpful Delicious food and lovely pool

Lots of standing water means mosquitoes! Bring spray. They can’t help it but the local bread Tuk Tuk so early in the morning and it’s annoying song! (It happens across Sri Lanka- you’ll be very familiar with the tune by the end of your stay!)

The staff, gardens and food were all fantastic. Very kids friendly, helpful staff and lovely pool. We would definitely come back. Thank you all very much for our stay ☺️