2da. calle entre 3ra. y 5ta. Av. Zona 1 Hostal Casatenango, Cobán, gt
Charming Accommodation in Cobán
Modern Amenities: Enjoy a terrace, 24-hour front desk, and free WiFi.
Delicious Dining: Choose from à la carte or American breakfast options.
Convenient Location: Just 165 km from La Aurora Airport.
Book your stay at Hostal Casa Tenango and experience comfort and convenience in Cobán.
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Guests highly rate the friendly staff and frequently praise the great location.
GTLas habitaciones
Todo me gusto
CAProximity to Parque Central and the mall with grocery stores and a food court.
The room was very small and it had a damp/moldy smell and the fan and opening the doors didn't help air our the room. We only stayed one night so it was tolerable. They are also unresponsive to emails and messages via booking it was hard to get information about my stay. I wouldn't stay here again.
GTla excelente atención de su personal
FRLa gentillesse du personnel, la terrasse est symma egalement
Lit double un peu petit pour 2 personnes.
GTUbicacion
Personal mal encarado, cobran el 5% por pagar con tarjeta y eso según la ley es ILEGAL.
ESLa amabilidad y toda la ayuda k me prestaron. Me dejaron utilizar la cocina .
Que al tener el baño compartido ,este estaba lejos de la habitación.
ES
COEn general nos fue muy bien en este lugar. David fue siempre muy atento y amable, el lugar siempre estuvo limpio y está muy bien ubicado.
Uno de los chicos del staff nos prometió un transporte en la madrugada y media hora antes de salir nos dijo que no nos llevaba. No sabía a dónde teníamos que ir -el día anterior nos había dicho que sí - y nos hizo perder mucho tiempo :/ al final tuvimos que pagar un taxi. La comida nos pareció un poco costosa, pero estaba bastante bien.
GBThe room itself was acceptable, although noise from other guests late at night made it difficult to rest. The only positive was the location, with a nearby shopping mall, grocery store, and the town square with shops and restaurants.
The real problem was with breakfast and the way charges were handled. The meal was fine, but not included in the room rate, which we understood. What we did not expect was to be deliberately misled. We specifically asked if coffee was included, and the waiter confirmed it was. At checkout, however, we were charged for the coffee, plus an extra fee for a splash of milk. To make matters worse, after I accidentally dropped a small dish that had contained ketchup, we were charged an outrageous 35Q for it. This is blatant overcharging and feels like taking advantage of customers. Between the dishonesty, the hidden charges, and the extortionate fee for a minor accident, this was a very negative experience.
NL