Hotel Silk Inn Madarao

The location was great (10 minute walk to mountain, or a 2 minute drive. Parking lot up the road coast 1000 yen a day to park at, staff was wonderful, family room was spacious, plenty of bedding, the bar attached was convent and easy to get a table if you arrived when they opened. There also was a conscience store 1 minutes from the hotel entrance.

The smell of the heater in the room was very strong. Breakfast was toast, hard boiled eggs, yogurt, cereal, juice and coffee. Same thing each day.

Nothing

badly maintained, unsafe, and massively overpriced. Rooms are extremely old, tatami is falling apart, and windows have no locks or safety protection, making it dangerous for families. Facilities are almost non-existent, Wi-Fi is very slow, bed sheets are not changed, and only one towel is provided. Rooms are heated with gasoline heaters, leaving a strong smell that sticks to clothes even after leaving. Staff appear untrained with no uniforms, and service is poor. Breakfast is minimal and low quality. This place should not be marketed as a 3-star hotel and is not recommended.

スタッフさんの対応は良い。

清潔感は微妙。部屋の畳は古くかなり服とかに付きます。部屋はかなり狭いです。朝食に和食はゼロです。

Location - The hotel is ski in ski out. You can board down to the bus of the mountain and there’s a lift that can take you from the base of the mountain back up. The hotel is easy to get to from the Shinkansen station.

There was ice melting outside and you could hear a constant drop all night.

Ski in ski out, rentals and onsen onsite. Great food options. Staff brilliant.

We had a fantastic stay! The ski area and rental shop are right nearby, and the onsen was beautiful. Delicious meals, kind staff, and easy access from the station made it even better. Our room was spacious and comfortable.

The location for Madarao skiing cannot be beaten. It is a large hotel with a convenience store, ski locker room, rental gear, and a kids playroom which was really good for our kids (2 and 3yo). We had three different reservations in our group, and they were able to place our rooms close together. The rooms were quiet and didn't hear any outside noise.

There are limited food options if you aren't skiing and don't have a car. There are two dinner options within the hotel, however the buffet is about $50 per person, and Restaurat Brian has a limited menu. The beds were very hard.