Winter Note Resorts

Lovely scenic hotel, overlooking mountains and lots of greenery, you can hear the wonderful wildlife. Our room just needed some TLC and so did the swimming pool. It was about 35-40 minute drive to Lockhart tea factory which was convenient.

The staff seemed very kind but it felt as though the place was run by a slightly inexperienced team as there was some confusion of how our payment for our stay was supposed to be taken (i.e directly through booking.com or cash). This was luckily cleared up. There was also some communication confusion initially around if we could do a late check in - which luckily we could, we were able to check in at 10pm.

The staff were friendly and very helpful. For instance at the restaurant they were happy to accommodate our requests for making the food without cream/ little oil. The view from our rooms if the ranges was good, we also saw a woodpecker feeding it's young in the adjacent tree. The gardener's have done a good job - we spotted jackfruit, mango and pomelo trees laden with fruit. Our rooms were large, clean and comfortable. Wifi was fast, as was any request for room service.

Nothing really. If i had to pick, it would be the lack of options if youre not into rich/ oily food. But the restaurant staff were sweet and tried to do what they could for us. Also, it's not the biggest property, so if you want to walk around you'll need to step outside to the road.

Pool

Good service

Everything in Winter Note Resort was perfect. From the room with a great view & modern feeling, over the very attentive staff and the great restaurant. Everybody was so nice and helped us with every need we had. Would definitely come back.

Nothing

Modernist hotel

Soulless Staff inexperienced Room was not made up