Botanicals Town House

Location, comfy bed

Having to ring for pass code to get key as it hadn't been supplied. Hearing not working. Place hadn't been cleaned, empty tins of dog food left in kitchen and needed a hoover, only 1 bath towel. Shelf above sink in bathroom

Excellent location, comfortable living area and good kitchen , good nearby parking (expensive)

Bedroom - single glazed window with only a slatted blind meant we were disturbed by people in the street at night and the sunlight and noisy gulls from about 4am meaning we got very little sleep, which ruined the rest of the trip. There was also quite a draft. Bed was too soft and there was nowhere to store/hang clothes.

Close to town and shops

Lack of Parking before 6 o’clock had to go around for an hour and a half to find a parking space but the thing that annoyed us the most was whilst I was out finding a space my wife had a rest to them. Find another person was in the room with her they booked into the same accommodation looking at our notes. The vendor had provided their passcode for their apartment to us. This took a lot of sorting out It was embarrassing for both parties attention to detail needs to be taken

We absolutely loved the location, very central to everything going on in Whitby with parking nearby. The living room was also larger than expected. And the flat was beautifully decorated.

There was some rubbish left out in the kitchen from a previous stay that we threw away when we got there. Had to ring to get the pass code for the keys and for Wi-Fi information. The bathroom door rolls open and does not stay closed. And there's a dip in the bed on the side closest to the window so it felt like I was going to roll out of bed.

Accommodation and Location was excellent and owner was more than helpful

N/a

Interior design, location and price

Nothing it was lovely

Location was brilliant, handy for parking. Great view, some lovely features.

Heating was too much, without ability to control it (apart from opening windows). But at least it was warm in December I suppose, better than too cold. The kitchen was very basic, and it really only just covered a one night stay. Longer term it’s facilities would not have been adequate.

The location was excellent, so was the location and the apartment, the apartment was also clean!

We walked into the apartment and was overwhelmed with the heat!!! The bedroom especially was boiling hot! We looked everywhere for a thermostat but to no avail, We left all the doors open to cool it down before we went out, when came back at night unfortunately it was still boiling, we took the sheet of the duvet and tried to sleep just with that, my wife had to go into the sitting room and try to sleep on the sofa! When we told the lady in the shop below, she said the heating was controlled from downstairs!!!! We both had a very bad night! We were actually booked into Scarborough the next night, but had to cancel the Premier inn as we were both really tired!