Nãmas Tulum

Ambiance, decor, rooftop pool at sunset

Had minor issue with hot water however the amazing Ana, quickly remedied the situation.

Le plus bel hôtel où nous avons séjourné. Luxe, beaucoup de gout dans la décoration, terrasse magnifique avec piscine privative. Personnel très sympa et arrangeant.

rien

(Superficially) very upscale in appearance. Beds were comfortable and all king size. Pool table downstairs was fun, and the rooftop pool too.

Access was through huge mud puddles and minimal parking available. No hot water. Tepid showers at best. Water pressure was often almost non-existent. Had to pay if you needed extra t.p. Kitchen amenities were basic. Only a “pod” coffee maker and only 6 pods provided. Extras cost ~ $4 cdn each!

Very nice personell, clean and modern apartments

We absolutely loved our stay here. The apartment was beautiful, spotlessly clean, super well equipped and really spacious. The pool area is amazing and we pretty much had it to ourselves. The apartment complex was so serene and Ana, the manager, is super lovely and so knowledgeable on the area, well on everthing actually. All the staff were so friendly and helpful. I loved the area, La Valeta, the main street of which is a short walk away. Full of great cafes, restaurants and lovely bars. It's a very cool area with everything you need and not touristy. Everything in Tulum is easily accessible too either by hiring quads or scooters or using the local taxi app (ask Ana).

Nothing. We loved everything!

The accommodation is perfect for a group of friends. The place was really clean and very comfortable, and we loved the aesthetic of the place. The staff (especially Ana) was also super friendly and helped us a lot when we had questions. The bed was also very big, and it can even fit 3 people, so it's super spacious for 2 people.

The only complaint I have is that the water pressure was slightly lower, but not unbearable.