Nãmas Tulum

The appointment it was very clean and beautiful

Truly had a beautiful stay. Everyone was so nice, the property smelt and was very clean, and locating was close to some good food spots.

Own plunge pool, rooftop pool which we had to ourselves almost the whole time, comfortable and well equipped apartment, excellent service/ assistance, easy walking distance to bars/ restaurants in La Veleta area. Massages on site. Lovely and calming environment.

Water pressure was alittle intermittent and would have loved some more of the coffee pods included :) Not so close to the beach, as expected, but offered so much instead and amazing value. Highly recommend overall.

Fantastic experience.

Love the over aesthetic of the hotel and the neighborhood was nice and had nice restaurants in close proximity.

No ironing board and closet in my hotel room.

Property is absolutely gorgeous, private pool was lovely, terrace was excellent. Super duper stylish and comfortable- everything you might need is in the kitchen, good quality Zara soft furnishings and diningware. Staff was awesome, we were greeted by every single team member of the property. Ana the manager, in particular, was truly a professional. Pool was cleaned twice in 4 days, very nice!

Location isn't amazing, but would be better with a car. Water was out for almost 36hrs. Whilst the staff was awesome about it, it wasn't ideal for a 5 day stay. Wi-Fi was basically unusable. Which also rendered the SmartTVs useless to watch anything on.

The kindness of the staff, location, incredible facilities, decoration… simply exceptional. You have everything you need in each apartment and the entire place gives you a feeling of tranquility and peace

The staff very professional, efficient and welcoming. The apt we rented ( 3 bedroom with private small pool) was fantastic, spacious, clean, great comfortable beds. The small plunge pool was fantastic to cool off on a hot afternoon.

A little bit of a sewage smell in one of the toilet. Power had gone off in parts of Tulum on one of the days, would have been great if they had an onsite generator, but the staff did everything they could to keep us comfortable.