West Gemini Guesthouse

Location was good and host was very helpful and friendly.

the staff was friendly and the facility was clean.

I didn't like the fact that there was no breakfast in the facility.

No breakfast

First night , my room was small and it was not the one shown on advert. Notified the owner and she upgraded me

The cleaning staff was friendly.

Everything! I doubt this is a guesthouse. My nightmare stay started on my arrival. I requested a late check-in because my flight was arriving late in the evening. When I arrived, no one answered the gate or the phone, I was stranded for more than an hour outside the property. When they eventually allowed me in, I was given a room close to a busy road. I couldn't sleep because of the noise. The next day I requested to be moved to another room. The options were another room close to a busy road or a small back room that did not have things in the luxury double room I paid for. Other guests were inconsiderate smoking everywhere and making noise.

The service was exceptional

No water during load shedding

Very central and close to amenities