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7.9 / 10 Guest Rating

Sole Suites Apartments Playa del Carmen

1 Avenida Norte entre calle 12 y 14 Norte, Centro Playa del Carmen, Playa del Carmen, mx

Sole Suites Apartments Playa del Carmen - main view

About the Property

Rooftop Pool for Relaxation
Enjoy a refreshing dip in the rooftop pool at Sole Suites, offering stunning views of Playa del Carmen. Unwind and soak up the sun in this serene setting.

Convenient Amenities for a Comfortable Stay
With air-conditioned accommodation, free WiFi, and fully equipped kitchenettes in each unit, your comfort is our priority. Feel at home with family rooms and private parking available.

Explore Playa del Carmen with Ease
Located just steps away from Playa del Carmen Beach and the city center, Sole Suites is the perfect base for exploring the area. Take advantage of the sightseeing tours and car rental service for a memorable stay.

Book your stay at Sole Suites now for a relaxing and convenient experience in Playa del Carmen.

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.9
Very Good149 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness6.5
Service8.9
Location9.5
Room Quality7.4
Amenities7.0
Value for Money8.4
Food and Beverage7.5
Overall Experience8.0

Select topics to read reviews

M
María SolarAR
Verified booking
family_with_children
Standard Room
Stayed in May 23, 2026

"depto con excelente ubicación"

10.0

La ubicación es espectacular pero si es cierto que desde el dormitorio se escucha bastante la musica de afuera. Desde la cama del comedor no se escucha prácticamente nada. La pileta super linda con una vista aun mas.

Helpful?
A
AnnabelnzNZ
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Excellent"

8.0

Great apartments, very clean. Amazing location however very loud as it is right by the clubs (headphones did the trick).

We left our key in the door one time when we went inside our room for about 30 minutes, the lady at reception took it out of the door and took it to reception without telling us. We were looking for it for about 1-2 hours and ended up asking reception for a new key. She told us she had our key all along and was teaching us a lesson for leaving it in our door. Very weird.

Helpful?
A
AugustobrBR
Verified booking
family_with_children
Standard Room
Stayed in May 11, 2026

"Very Good"

7.0

O apartamento de 2 quartos com sala e cozinha foi excelente para acomodar minha família, o prédio em si e apartamento bem apresentáveis, e a localização excelente!!! Alguns passos da 5ª avenida, e mesmo assim não houve barulho a noite, estava com minha bebê menor de 2 anos, e dormiu tranquilamente.

Faltou água por quase 24h, alegaram que era em toda a cidade, mas encontramos outros turistas que disseram que no hotel deles estava normal, o elevador ficou sem funcionar no mesmo período da falta de água, então acredito que tenha dado alguma pane em algum equipamento do hotel. Mas tirando esse fato que acredito ter sido pontual, o restante foi ótimo. O hotel tem garagem mas cobra separado da diária, assim como a limpeza do quarto.

Helpful?
S
sophiefrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Bon établissement j y retournerais"

7.0

Trés bon emplacement À proximité de la 5eme avenue, plage Piscine en terrasse Lit king size excellent Personnel trés aimable

Manque de luminosité dans l appartement obligation d allumer la lumiére en continu Il manquait des ustensiles de cuisine : Ouvre boites, passoir, presse agrumes Étonnée d avoir réservé pour 3 et de n avoir qu un lit heureusement que le lit était king size et qu il s agissait de mes filles 😊 Il y avait un canapé mais bof

Helpful?
S
SamanomxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Exceptional"

10.0
Helpful?
J
JENIFFERpaPA
Verified booking
extended_group
Standard Room
Stayed in May 4, 2026

"Recomendado al 1000%"

10.0

Excelente ubicación y muy buen apartamento.

Me gustó absolutamente todo.

Helpful?
O
OlegruRU
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Good"

1.0
Helpful?
L
Lopez VargascoCO
Verified booking
family_with_children
Standard Room
Stayed in Apr 30, 2026

"No me gustó, aseo deficiente, personal poco amable y todo muy deteriorado"

1.0

Únicamente la ubicación y la opción de estacionamiento

Me cobraron MXN210 adicionales a la reserva realizada por booking, apartamento oscuro, sin ventilación, a la piscina no le hacen limpieza se ve todo sucio y en muy ma estado, el segundo día de estadía nuestro aire acondicionado empezó a escurrir agua lo único que hicieron fue darme unas toallas para el regreso del piso las cuales estuvieron ahí toda nuestra estadía porque nunca fueron a revisar el aire

Helpful?
M
MirtaarAR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"Excellent"

8.0

La ubicación estuvo perfecta

Tengo solo dos quejas; *Primera: la chica de recepción no es nada amable, la verdad fue horrible su recibimiento. *Segundo: el horno del departamento estaba roto y sucio.

Helpful?
G
Gonzalo usUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 21, 2026

"Good"

6.0

The staff were very rude and unable to make decisions, instead waiting for the manager to make important decisions. Everything was a problem. She is not helpful at the front desk.

Helpful?