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8.9 / 10 Guest Rating

Casa Arcos Chapultepec

399 Avenida Chapultepec, Mexico City, mx

Casa Arcos Chapultepec - main view

About the Property

Convenient Location
Located in the heart of the Reforma district, Casa Los Arcos offers easy access to major attractions such as Chapultepec Castle and The Angel of Independence.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi and private bathrooms. Some rooms even come with a terrace for a relaxing outdoor experience.

Nearby Attractions
Explore popular museums like Museo de Arte Popular and Museo de Memoria y Tolerancia, all just a few kilometers away from the property.

Experience the best of Mexico City at Casa Los Arcos. Book your stay now for a memorable trip!

Facilities & Amenities

WiFi available
Free WiFi
Air conditioning
Heating
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Evening entertainment
Staff adhere to local safety protocols

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent111 verified reviews
AI Summary

Guests highly rate the clean and central location and frequently praise the friendly staff.

Categories

Cleanliness8.5
Service9.5
Location9.3
Room Quality8.3
Amenities8.8
Value for Money9.1
Food and Beverage8.8
Overall Experience9.0

Select topics to read reviews

J
JamesusUS
Verified booking
couple
Standard Room
Stayed in Mar 25, 2026

"Hidden gem in a great neighborhood with soundproof doors and windows"

9.0

Casa Arcos Chapultepec is a wonderful find. It feels very boutique in a great little building tucked between nondescript buildings on a busy avenue. The apartment is spacious and well-equipped, including coffee for the coffee machine! The best part is that all the windows and doors are soundproof. When closed, we never heard a thing from the street below. I can't believe we never noticed this property before. It's close to everything and offers great value for the money.

There's really very little not to like. The kitchen could have used a larger trash can with a dedicated kitchen towel. We had to ask for additional hand towels, but they were delivered quite promptly.

Helpful?
C
CedricchCH
Verified booking
couple
Standard Room
Stayed in Mar 25, 2026

"Good"

4.0

Nous avions la chambre numéro 6, la porte et les fenêtres sont très mal isolés et la chambre est très proche de la route. C'était comme dormir dehors à côté de la route, il y avait donc énormément de bruits, ce n'était pas du tout agréable :( À part ça l'appartement était propre, bien équipé et bien aménagé

Helpful?
D
DyerauAU
Verified booking
couple
Standard Room
Stayed in Feb 28, 2026

"Exceptional"

10.0
Helpful?
C
CathrineusUS
Verified booking
couple
Standard Room
Stayed in Feb 27, 2026

"We enjoyed our two week stay in Casa Arcos very much! Clean, comfortable, and convenient."

10.0

The location was very convenient as it was close to two of the metro stations on Line 1. Great walking area. On a busy street but well insulated from any noise. We were on the ground floor facing the street. Super clean and comfortable! Lulu, our property caretaker was lovely and so helpful! The grounds were lovely and very well kept. The AC and Wifi were great. Nice bathroom and shower. High quality linens. Once we got the door codes straightened out, very easy to come and go. A terrific cafe was practically next door on the corner....YUM!

When we arrived we found we were given the incorrect door code for our flat. It took awhile to contact the host but finally we received the correct code. A little unsettling. Proper cookware for an induction stove should be provided. There was a steel plate to adapt the unit for an aluminum pot, but it did not heat well. For us, a minor problem, but others may think differently. Also, we needed to provide our own drinking water which usually is provided in other places we have stayed.

Helpful?
W
WilliamcaCA
Verified booking
couple
Standard Room
Stayed in Feb 26, 2026

"Nice apartment that needs minor improvements."

8.0

I felt very secure and comfortable in the apartment.

I wish it had more furniture and countertops. Nowhere to put luggage and belongings, and no countertop in the bathroom for toiletries.

Helpful?
J
JefferyusUS
Verified booking
couple
Standard Room
Stayed in Feb 25, 2026

"Wonderful stay"

10.0

Everything. Caretaker staff were great.

Helpful?
J
JefferyusUS
Verified booking
couple
Standard Room
Stayed in Feb 25, 2026

"Exceptional"

10.0
Helpful?
J
JefferyusUS
Verified booking
couple
Standard Room
Stayed in Feb 25, 2026

"Exceptional"

10.0
Helpful?
R
RodolfousUS
Verified booking
solo_traveller
Standard Room
Stayed in Feb 23, 2026

"Excelente lugar y ubicación, volveré a usar este lugar cada vez que viaje a la Ciudad de México."

10.0

Excelente ubicación para mi zona de trabajo.

Note que la casa se movía mucho, tal vez este construida sobre amortiguadores que la protejan en caso de temblores; Lo único que tal vez podría mejorar es el elevador que en ocasiones tarde en llegar al punto en el que abre la puerta.

Helpful?
W
WillieusUS
Verified booking
solo_traveller
Standard Room
Stayed in Feb 8, 2026

"Exceptional"

10.0
Helpful?