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8.9 / 10 Guest Rating

Casa Arcos Chapultepec

399 Avenida Chapultepec, Mexico City, mx

Casa Arcos Chapultepec - main view

About the Property

Convenient Location
Located in the heart of the Reforma district, Casa Los Arcos offers easy access to major attractions such as Chapultepec Castle and The Angel of Independence.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi and private bathrooms. Some rooms even come with a terrace for a relaxing outdoor experience.

Nearby Attractions
Explore popular museums like Museo de Arte Popular and Museo de Memoria y Tolerancia, all just a few kilometers away from the property.

Experience the best of Mexico City at Casa Los Arcos. Book your stay now for a memorable trip!

Facilities & Amenities

Air conditioning
Lift / Elevator
Non-smoking throughout
Free wired internet
Internet access

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent108 verified reviews
AI Summary

Guests highly rate the clean and central location and frequently praise the friendly staff.

Categories

Cleanliness8.5
Service9.5
Location9.3
Room Quality8.3
Amenities8.8
Value for Money9.1
Food and Beverage8.8
Overall Experience9.0

Select topics to read reviews

R
RobertdeDE
Verified booking
couple
Standard Room
Stayed in Dec 6, 2025

"Exceptional"

9.0
Helpful?
A
AldaraesES
Verified booking
extended_group
Standard Room
Stayed in Nov 20, 2025

"Exceptional"

10.0

Limpio, centrico, zona segura

Helpful?
M
MartincaCA
Verified booking
couple
Standard Room
Stayed in Nov 19, 2025

"Clean and central with some quirks."

6.0

The apartment is clean and refreshed every few days when fresh towels, bottled water and coffee. The location is quite central so access to various neighbourhoods of the city felt really good. There are some cafes within a few meters, and there's an exxo across the street for some supplies, very convenient.

The walls are not very well insulated, particularly with the plumbing. If the neighbours are also using the water you can hear the pipes vibrating through the walls and it is quite loud. While the location is quite central, it is located on a busy road, so you do hear a lot of road traffic but having the windows closed does dampen it.

Helpful?
S
Silvia NitIT
Verified booking
extended_group
Standard Room
Stayed in Nov 19, 2025

"Exceptional"

10.0

Abbiamo alloggiato qui all'inizio e alla fine del nostro viaggio in Messico per un totale di 7 notti. Struttura moderna, appartamento all'ultimo piano ben attrezzato e location imbattibile, a due passi da Reforma e Roma. La ragazza delle pulizie sempre disponibile. Soggiorno perfetto tranne un piccolo disguido appena arrivati, in quanto non ci avevano mandato per tempo i codici di accesso.

Helpful?
S
Silvia NitIT
Verified booking
extended_group
Standard Room
Stayed in Nov 19, 2025

"Exceptional"

10.0

Abbiamo alloggiato qui all'inizio e alla fine del nostro viaggio in Messico per un totale di 7 notti. Struttura moderna, appartamento all'ultimo piano ben attrezzato e location imbattibile, a due passi da Reforma e Roma. La ragazza delle pulizie sempre disponibile. Soggiorno perfetto tranne un piccolo disguido appena arrivati, in quanto non ci avevano mandato per tempo i codici di accesso.

Helpful?
D
DysonnoNO
Verified booking
couple
Standard Room
Stayed in Nov 18, 2025

"Fullstendig uakseptabelt"

1.0

Ingenting.

Rommet var ca. 15 kvm, og ikke 30 kvm som annonsert. Sengen var liten og meget ukomfortabel. Støyen fra veien gjorde det umulig å sove (dårlig lydisolasjon). Vi flyttet ut etter en natt og venter en tilbakebetaling. Vi har klaget til Booking.com og stedet. Ingen response enda fra Booking.com.

Helpful?
J
JohannaauAU
Verified booking
couple
Standard Room
Stayed in Nov 18, 2025

"Exceptional"

10.0
Helpful?
A
AndreaesES
Verified booking
family_with_children
Standard Room
Stayed in Nov 17, 2025

"Great location, awesome space and comfortable bed"

9.0

Location is great and even though it’s on a busy avenue, it’s very well sound proofed. Very comfortable bed.

Mind you, this is not their fault by any means just the nature of Mexico City as it is mostly built on top of a lake bed the soil moves and in this case we were on the second floor which had some subtle movements that if you’re not used to it might make you think it’s a small earthquake, but it’s just the “normal” movement of buildings in this area.

Helpful?
H
HuibnlNL
Verified booking
couple
Standard Room
Stayed in Nov 4, 2025

"Nice place"

8.0

Nice location. Very clean. Great bed and bathroom.

A bit clinical, busy road. Big wardrobe. But mostly for hanging stuff.

Helpful?
S
SusanusUS
Verified booking
couple
Standard Room
Stayed in Nov 2, 2025

"Great value & location"

10.0

The apartment was very nice & clean. Staff was wonderful. Great location!

Helpful?