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5.6 / 10 Guest Rating

The Regency Aparthotel

28 Matroosberg Road, Pretoria, za

The Regency Aparthotel - main view

About the Property

The Regency Aparthotel is your perfect retreat in Pretoria. Outdoor Pool for Relaxation: Enjoy a refreshing swim at our outdoor pool surrounded by lush gardens and a terrace. Delicious Dining Options: Indulge in culinary delights at our on-site restaurant and grab a drink at the bar. Comfortable Accommodation: Unwind in well-equipped rooms featuring modern amenities like flat-screen TVs and private bathrooms. Book now for a memorable stay at The Regency Aparthotel.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Non-smoking throughout
Front desk (limited hours)

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.6
Good161 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the helpful staff.

Categories

Cleanliness4.2
Service6.2
Location8.2
Room Quality4.6
Amenities6.2
Value for Money5.1
Food and Beverage5.2
Overall Experience5.2

Select topics to read reviews

T
TinyikozaZA
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0
Helpful?
N
NtandokazizaZA
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0
Helpful?
C
Captain wa KgotatsozaZA
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"The owner of the unit did me wrong honestly.I would really like to get a refund.This was a bad stay."

1.0

The reception of thehotel was pretty amazing and the hotel staff were good.Parking was great.The view was good.

We did not have breakfast at all as we were not given the breakfast voucher by the owner.The reception of thehotel was pretty amazing and the hotel staff were good.As for the unit we booked into it was one problem after anoter. i would not recommend anyone using booking .com to get accomodation at the hotel because everyone else enjoyed their stay besides my partner and i.The apartment was not clean.only one towel was made avail for us.the fridge had a nasty smell. there was no hot water and most of the plugs were not working well.

Helpful?
B
BoitumelozaZA
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
M
MilliciazaZA
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Good"

1.0

Nothing

Everything

Helpful?
N
NokuthulazaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Horrible, hygiene is important. Clean, fresh sheets are non negotiable."

1.0

Most of the apartment was clean

The sheets were not clean. Bedding not clean , I am disappointed because I did not get a good nights sleep and value for my money.

Helpful?
M
MakgotsozaZA
Verified booking
couple
Standard Room
Stayed in Jan 18, 2026

"The communication from the property was one of the bad communication that experienced."

1.0

Nice view

Couch didn’t look clean , sheets had hair all over.

Helpful?
S
SiphokazizaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jan 15, 2026

"Very Good"

7.0
Helpful?
M
MoagizaZA
Verified booking
couple
Standard Room
Stayed in Jan 1, 2026

"Very Good"

7.0
Helpful?
A
AngelzaZA
Verified booking
couple
Standard Room
Stayed in Dec 29, 2025

"I couldn’t sleep because the room was smelling like a toilet . I had to check out and go book another place ."

1.0

None

When I arrive I had to wait for an hour to get a key . The communication is so poor , you communicate with someone who will transfer you to another one and it based on watsapp , no phone call to apologise for keep you waiting -no professionalism. They don’t even ask for ID copy . Everything was a mess.

Helpful?