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5.6 / 10 Guest Rating

The Regency Aparthotel

28 Matroosberg Road, Pretoria, za

The Regency Aparthotel - main view

About the Property

The Regency Aparthotel is your perfect retreat in Pretoria. Outdoor Pool for Relaxation: Enjoy a refreshing swim at our outdoor pool surrounded by lush gardens and a terrace. Delicious Dining Options: Indulge in culinary delights at our on-site restaurant and grab a drink at the bar. Comfortable Accommodation: Unwind in well-equipped rooms featuring modern amenities like flat-screen TVs and private bathrooms. Book now for a memorable stay at The Regency Aparthotel.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Non-smoking throughout
Front desk (limited hours)

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.6
Good161 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the helpful staff.

Categories

Cleanliness4.2
Service6.2
Location8.2
Room Quality4.6
Amenities6.2
Value for Money5.1
Food and Beverage5.2
Overall Experience5.2

Select topics to read reviews

M
MathobelazaZA
Verified booking
couple
Standard Room
Stayed in Oct 30, 2025

"Exceptional"

10.0

I forgot my charger at the hotel and the contact person has been ignoring my texts.

Helpful?
O
OtsilezaZA
Verified booking
extended_group
Standard Room
Stayed in Oct 29, 2025

"Very Good"

7.0
Helpful?
D
DanielzaZA
Verified booking
family_with_children
Standard Room
Stayed in Oct 29, 2025

"Horrible"

1.0

Nothing to report

Firstly, we booked two rooms, and they only had one available for us. It was one of the privately owned ones. When we finally got to the room after waiting for 45 minutes, the coach was broken, the sliding door was broken, the tv was not working, the fridge had a terrible smell and the was not even made up properly - Looked like some lied on it just before we checked in We then checked out. I was refunded It was Unit 615

Helpful?
P
Phuti BilfordzaZA
Verified booking
couple
Standard Room
Stayed in Oct 27, 2025

"Good"

1.0
Helpful?
N
NomondezaZA
Verified booking
couple
Standard Room
Stayed in Oct 25, 2025

"Regency is not as great as it used to be"

3.0

More professional staff

The staff The cleaners are noisy in the early midnight The reception very unprofessional

Helpful?
G
GiftyzaZA
Verified booking
couple
Standard Room
Stayed in Oct 20, 2025

"The Aparthotel was the highlight of our trip."

10.0

I liked the cleanliness and the privacy. Everything about the hotel was exceptional.

The Wifi network.

Helpful?
M
Molieni EllinahzaZA
Verified booking
couple
Standard Room
Stayed in Oct 15, 2025

"Very Good"

7.0

We had everything we needed in one room

Fridge top part not working Sofas dirty

Helpful?
S
ShangezaZA
Verified booking
couple
Standard Room
Stayed in Oct 14, 2025

"Very Good"

7.0
Helpful?
K
KatlegozaZA
Verified booking
solo_traveller
Standard Room
Stayed in Oct 13, 2025

"Wrong turn Saturday."

4.0

That i was already familiar with the hotel side, it helped me navigate all the mess better because the night before I was by the hotel. And all I wanted to do was extend my room but it turned out I had to check out of hotel and check in apartments. You would assume smooth transition, that wasn't the case

1. No communication from the host, since 8am(requesting 12pm check in)even at 3pm I was still looking for room number because I can't check in if the host doesn't provide. 2. The host was a problem. She/,he still didn't come back to me with WiFi password i asked for. I was blue ticked ke Sana 3. Elevator on Apartment side had water on the floor. Mess mess mess and unhygienic 4. People next door didn't sleep, I heard them throughout the night.

Helpful?
T
tebogozaZA
Verified booking
couple
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0
Helpful?