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5.6 / 10 Guest Rating

The Regency Aparthotel

28 Matroosberg Road, Pretoria, za

The Regency Aparthotel - main view

About the Property

The Regency Aparthotel is your perfect retreat in Pretoria. Outdoor Pool for Relaxation: Enjoy a refreshing swim at our outdoor pool surrounded by lush gardens and a terrace. Delicious Dining Options: Indulge in culinary delights at our on-site restaurant and grab a drink at the bar. Comfortable Accommodation: Unwind in well-equipped rooms featuring modern amenities like flat-screen TVs and private bathrooms. Book now for a memorable stay at The Regency Aparthotel.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Non-smoking throughout
Front desk (limited hours)

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.6
Good161 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the helpful staff.

Categories

Cleanliness4.2
Service6.2
Location8.2
Room Quality4.6
Amenities6.2
Value for Money5.1
Food and Beverage5.2
Overall Experience5.2

Select topics to read reviews

Z
ZwanezaZA
Verified booking
young couple
Standard Room
Stayed in Feb 16, 2025

"It was disappointing"

4.0

The view was refreshing

The was no light in the bathroom no mirror

Helpful?
P
PertuniazaZA
Verified booking
young couple
Standard Room
Stayed in Feb 15, 2025

"I'm not happy"

2.0

Nothing

I was told last minute after paying 3 days back that were fully booked. I was moved to another apartment that was not up to standard fridge was not working tried to liaise with no response. Capital trilogy room 720 it was below par than what we had booked

Helpful?
B
BrentonzaZA
Verified booking
review category business travellers
Standard Room
Stayed in Feb 6, 2025

"Bad"

1.0
Helpful?
M
MambreyzaZA
Verified booking
family with young children
Standard Room
Stayed in Jan 27, 2025

"Bad"

1.0

We were only given one key , that really doesn't make any sense why you would give guests one key, one can't drive out while the other is at the restaurant , the room was not clean, the linen and pillows were extremely dirty .

Helpful?
D
DuduetsangzaZA
Verified booking
review category business travellers
Standard Room
Stayed in Jan 16, 2025

"Poor"

3.0
Helpful?
M
MphozaZA
Verified booking
young couple
Standard Room
Stayed in Jan 3, 2025

"Passable"

5.0

Location

The place was not clean There was no cleaning equipments in the room No toilet paper Unable to get ahold of the host

Helpful?
J
JuniorzaZA
Verified booking
young couple
Standard Room
Stayed in Jan 2, 2025

"Terrible experience"

3.0

Absolutely nothing felt like it was in a brothel

Cockroaches Loud noises outside the corridors Towels are dirty and have a foul smell Pool location Overly priced for such poor conditions

Helpful?
M
MosothoanezaZA
Verified booking
young couple
Standard Room
Stayed in Jan 1, 2025

"Full Refund Request L"

1.0

The owner of the Apartment was no where to be found, I was left stranded and even today I am still waiting for the full refund as I was never able to access the apartment, may you please as Bookings.com, please assist me with full refund urgently

The owner of the Apartment was no where to be found, I was left stranded and even today I am still waiting for the full refund as I was never able to access the apartment, may you please as Bookings.com, please assist me with full refund urgently. 1

Helpful?
A
AshleyzaZA
Verified booking
young couple
Standard Room
Stayed in Dec 19, 2024

"Exceptional"

10.0
Helpful?
A
AllenzaZA
Verified booking
young couple
Standard Room
Stayed in Dec 17, 2024

"Totally disgusting."

1.0

Nothing

Unit number 623 Dirty apartment, host non responsive. Wet linen in the closet. Dirty linen. Dirty couches, not maintained, I checked out after the first day. Cockroaches totally disgusting 🫣. I requested a refund, host yet to reply. I had to find another place due to the above. This property has bad insulation noise levels unacceptable.i won't visit this place again.

Helpful?
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