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5.6 / 10 Guest Rating

The Regency Aparthotel

28 Matroosberg Road, Pretoria, za

The Regency Aparthotel - main view

About the Property

The Regency Aparthotel is your perfect retreat in Pretoria. Outdoor Pool for Relaxation: Enjoy a refreshing swim at our outdoor pool surrounded by lush gardens and a terrace. Delicious Dining Options: Indulge in culinary delights at our on-site restaurant and grab a drink at the bar. Comfortable Accommodation: Unwind in well-equipped rooms featuring modern amenities like flat-screen TVs and private bathrooms. Book now for a memorable stay at The Regency Aparthotel.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Non-smoking throughout
Front desk (limited hours)

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.6
Good161 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the helpful staff.

Categories

Cleanliness4.2
Service6.2
Location8.2
Room Quality4.6
Amenities6.2
Value for Money5.1
Food and Beverage5.2
Overall Experience5.2

Select topics to read reviews

A
AustenzaZA
Verified booking
solo traveller
Standard Room
Stayed in May 10, 2025

"It was good once I was in my room but the owner needs to be more responsive"

5.0

Modern, central good value

I didn’t know that the unit was owned by someone else. It’s not a typical hotel where I arrive and get my room. I had to call the owner to get details. They did not answer when I called and only texted communication when I kept calling their number. That is not clear when booking and it took me a good 30min to get a room.

Helpful?
K
KagandazaZA
Verified booking
young couple
Standard Room
Stayed in May 9, 2025

"Great"

10.0
Helpful?
D
DeliazaZA
Verified booking
young couple
Standard Room
Stayed in May 8, 2025

"Very poor"

2.0
Helpful?
N
NapozaZA
Verified booking
young couple
Standard Room
Stayed in Apr 28, 2025

"Exceptional"

10.0
Helpful?
C
CiskazaZA
Verified booking
solo traveller
Standard Room
Stayed in Apr 21, 2025

"Poor"

3.0

Friendly staff

Apartment full of cockroaches and used cigarette butts. Need pest control and proper cleaning

Helpful?
G
GloriazaZA
Verified booking
young couple
Standard Room
Stayed in Mar 30, 2025

"Sven is a terrible host. I could not sleep in the unit i booked"

1.0

The owner of the unit that i booked who goes by the name of Sven is a horrible host. I booked at Regency Aparthotel, when i got there the unit i booked was occupied, after checking 3 other units he had suggested they were all occupied. I ended up having to sleep at Capital Trilogy and the unit i got much smaller than the one i booked. I contacted Sven about my dissatisfaction, he promised to sort it out but never did. I spent two nights in a small room when i had booked for something much bigger. He never even contacted for a refund. What a terrible host

Helpful?
N
NoziphozaZA
Verified booking
young couple
Standard Room
Stayed in Mar 24, 2025

"Passable"

5.0
Helpful?
Z
ZinhlezaZA
Verified booking
solo traveller
Standard Room
Stayed in Mar 22, 2025

"Exceptional"

10.0
Helpful?
S
SelinazaZA
Verified booking
young couple
Standard Room
Stayed in Mar 21, 2025

"Passable"

5.0

I booked a room because of the view, I got to the hotel and told that specific room was not available and offered a different one with front parking view. Several times I booked under the specific owner and struggling to get the access to the room

Helpful?
S
SbusisozaZA
Verified booking
review category business travellers
Standard Room
Stayed in Mar 15, 2025

"Exceptional"

10.0
Helpful?