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5.6 / 10 Guest Rating

The Regency Aparthotel

28 Matroosberg Road, Pretoria, za

The Regency Aparthotel - main view

About the Property

The Regency Aparthotel is your perfect retreat in Pretoria. Outdoor Pool for Relaxation: Enjoy a refreshing swim at our outdoor pool surrounded by lush gardens and a terrace. Delicious Dining Options: Indulge in culinary delights at our on-site restaurant and grab a drink at the bar. Comfortable Accommodation: Unwind in well-equipped rooms featuring modern amenities like flat-screen TVs and private bathrooms. Book now for a memorable stay at The Regency Aparthotel.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Non-smoking throughout
Front desk (limited hours)

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.6
Good161 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the helpful staff.

Categories

Cleanliness4.2
Service6.2
Location8.2
Room Quality4.6
Amenities6.2
Value for Money5.1
Food and Beverage5.2
Overall Experience5.2

Select topics to read reviews

M
ModibazaZA
Verified booking
young couple
Standard Room
Stayed in Jul 8, 2025

"Exceptional"

10.0
Helpful?
M
MarnuszaZA
Verified booking
young couple
Standard Room
Stayed in Jul 7, 2025

"Stressfull"

7.0

Location and restaurant

The reception did not know about my booking and the host on Booking.com did not answer his phone. Took more than 30min to get hold of host and get room access. Unit was not 100% clean. Don't think I will use this platform again.

Helpful?
G
GillespieusUS
Verified booking
young couple
Standard Room
Stayed in Jul 4, 2025

"Horrible do not recommend"

3.0

This place is run down. First room we were in was incredibly dirty the door had been kicked in. The check in process was also less than smooth. Also didn’t enjoy a 7 am call from staff when I had specifically asked if needed to switch rooms or not.

Everything could have been better. Including our room door being shut after the cleaners came.

Helpful?
K
KgaugelozaZA
Verified booking
young couple
Standard Room
Stayed in Jul 3, 2025

"It was ok"

5.0

The view to the pool area

I waited for 40 minutes after arriving at the Reception, as I told that I needed to contact my Agent regarding my room number. That was all too new for my

Helpful?
M
MatshidisobwBW
Verified booking
group
Standard Room
Stayed in Jun 26, 2025

"Terrible. Imagine staying the whole weekend away from your family and no WiFi to get hold of them?"

1.0

The bath tub was dirty, no WiFi password, no welcome water, linen dirty, bed scattered with hair. Very very poor. I would not recommend this facility to anyone I know.

The bath tub was dirty, no WiFi password, no welcome water, linen dirty, bed scattered with hair. Very very poor. I would not recommend this facility to anyone I know.

Helpful?
B
BonginkosizaZA
Verified booking
solo traveller
Standard Room
Stayed in Jun 20, 2025

"Pleasant"

6.0
Helpful?
L
LeratozaZA
Verified booking
young couple
Standard Room
Stayed in Jun 16, 2025

"Poor"

3.0
Helpful?
D
DewaldtzaZA
Verified booking
review category business travellers
Standard Room
Stayed in Jun 13, 2025

"Exceptional"

10.0
Helpful?
P
PhumlazaZA
Verified booking
young couple
Standard Room
Stayed in Jun 5, 2025

"Waste of money"

3.0

Nothing

No working landline Found a dirty sheet inside the drawer Unpleasant smell upon arrival

Helpful?
M
MmirwazaZA
Verified booking
young couple
Standard Room
Stayed in May 18, 2025

"Disappointing"

4.0

The place was clean and neat

The bed was not comfortable, wifi network very bad and when it was time to shower the water couldn't go through the drain,there was water even in the bathroom.

Helpful?