Apartment at heart of Condado with front view terrace

having a washer and dryer was a plus, also 1 1/2 bathrooms and free gated parking on location. Everything worked well (refrigerator, microwave, coffee maker, AC, hot water, etc.)

Noise (to be expected on a very central location), not having black out curtains to block out city lights and some of the noise at night and decoration is not family friendly. (I found the art work to be untasteful and offensive)

Evrything awesome

L’emplacement

Les cafards qui était dans chaque pièces y compris dans le frigidaire. Le portails électriques du parking était défectueux, manuellement presque pas possible d’ouvrir et de le fermer. Taches sur le lit. Évier salle.

Only one positive point : the bedding

I had read in previous reviews that communication with the owner was difficult — that’s an understatement. The owner communicates in a partial and misleading way with the clear intention of obtaining personal data they should not have access to: ID card and credit card (even if details are blurred, be extremely careful about sending screenshots, as blurring can sometimes be reversed). Before our departure, the owner sent me a few details about how to find the place, so I trusted them and didn’t realize they had not provided the entry code. As I’m not American, I didn’t have an eSIM as soon as I arrived. We had a 15-hour flight with two children, including a baby, and landed in Puerto Rico at 4:30 pm. We reached the accommodation around 6:00 pm. I couldn’t find the key, and that’s when the nightmare started. I ended up going into a bar to use Wi-Fi. I was shocked to see a message from the owner, sent on the day of our arrival at 4:00 pm (!), saying that if I wanted to enter, I had to send photos of my personal documents. On Booking, the conversation clearly warns against sending this type of information. When I called the owner, they bluntly said I had to “cooperate” first, otherwise they wouldn’t give me access. I begged them to at least let us in so I could have Wi-Fi and so my children could get inside — they refused. I had no choice, as we couldn’t sleep on the street, so I sent the documents. Even after that, we lost another hour with extremely slow and questionable instructions just to get into the parking (their gate was locked and the keys provided did not open it; luckily, the neighbouring parking gate was open). In total, it took 2.5 hours before we could finally enter the apartment after an exhausting journey, with children completely overwhelmed. I have never experienced such a terrible welcome and such poor organization. The apartment itself does not match the photos — the terrace is in terrible condition in particular.

Muy buena ubicación, limpio, amplio.

Difícil comunicación con la propiedad

Ubicación

Estacionamiento

Apartamento perfecto para disfrutar en el centro del condado con innumerables restaurantes de comida a solo pasos de distancia, playa y bares.

Lo único que no me gustó fue tener pocos días para quedarme.

Great location close to everything.