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8.4 / 10 Guest Rating

Royal Shangrila Balakot

Royal Shangrila Balakot, Bālākot, pk

Royal Shangrila Balakot - main view

About the Property

Luxurious Accommodation
Indulge in 5-star comfort with city views from your own balcony.

Abundant Amenities
From a shared kitchen to a children's playground, we have everything you need for a memorable stay.

Convenient Location
Located just 176 km from Islamabad International Airport, with car hire services available for your convenience.

Ready to experience luxury and comfort at Royal Shangrila Balakot? Book your stay now!

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby outdoor pool
Playground on site
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Internet access
Housekeeping on request

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent59 verified reviews
AI Summary

Guests highly rate the comfortable and frequently praise the cooperative staff.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.4
Amenities8.5
Value for Money8.4
Food and Beverage8.0
Overall Experience8.4

Select topics to read reviews

A
AsifpkPK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0

We had a great stay here a few weeks ago and came back for another night. The staff are very friendly and welcoming, The rooms are modern, beautiful and clean. It is peaceful and nice to look out at the scenery from our room

Helpful?
I
ImranpkPK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Good"

1.0

Nothing.

I arrived at the property at approximately 5:00 PM with my family after travelling for nearly five hours. Upon arrival, I was informed that they could not accommodate us because they had accepted a group booking and no rooms were available. The staff attempted to relocate us to alternative accommodation, but the rooms offered were of a significantly lower standard and were not acceptable. After spending almost an hour discussing and disputing the situation with the management, I had no choice but to leave and search for alternative accommodation for my family. This level of service, lack of professionalism, and customer care is completely unacceptable. A confirmed booking should be honoured, particularly when guests have travelled a considerable distance and are relying on the accommodation provider. The inconvenience, stress, and additional time spent finding alternative lodging caused significant disruption to our trip.

Helpful?
H
HusseinomOM
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Very Good"

7.0

الموقع والسعر

يجب ان تدفع مبلغا إضافيا لتشغيل التكييف كما يقوم الموظفون باطفاء المكيف من مجمع الكهرباء بدون علمك

Helpful?
S
SaibpkPK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0
Helpful?
W
worldlinesspkPK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Good"

5.0

The meal and outside space was good.

Washroom was not clean. Ants in the room. No river kunhar view mentioned

Helpful?
A
AlipkPK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0

I recently stayed at this hotel and I’m honestly so impressed. Everything from the moment I arrived to the moment I checked out was exceptional. The staff was incredibly welcoming, polite, and always ready to help with a smile. The room was clean, comfortable, and beautifully maintained exactly what I needed for a relaxing stay. The ambiance of the hotel felt peaceful, and the service exceeded my expectations. I truly appreciate the effort the team puts into making guests feel valued. Thank you for making my stay memorable I’ll definitely be visiting again!

Helpful?
A
AtifpkPK
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0

I visited 1st time with the Group. But amaze to see that they are very much cooperative. Normally hotels treat groups traveller just for granted. Rooms are neat and clean. Hot water available anytime. Wifi service is available but not as good as we use normally at home/office. But at this location it is good because all networks internet service become disrupted, As per my experience I can give them 10/9, Because at this location managing things is difficult.

Helpful?
R
riazpkPK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0

Our stay was absolutely flawless from start to finish. The check-in process was seamless, and the staff went above and beyond to make us feel welcome. The room itself was immaculate, with stunning views and high-end linens. We will definitely be returning

Helpful?
U
Usman SajidpkPK
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"It was good experience"

9.0

Location and staff behaviour

Helpful?
S
SARWARpkPK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Good"

6.0

Location

Price

Helpful?