Museum Residence Oxford

The room was lovely - comfortable and plenty of room.

Location. Comfort.

Couldn’t make the air con blow out cool air

location was good and room was clean and nicely presented ,great coffee machine in the communal lounge

The heating didn't work and when they came and fixed it , it was so loud( clearly needed the radiators bleeding ) gurgling that we had to turn them off . The air con came on in the middle of the night and was also very loud we had to turn off . Had pretty much no sleep and a chilly room .

Location was excellent, in the heart of Oxford. The bathroom facilities were small but very modern, with a great shower. The communal lounge area was pleasant.

General lack of cleanliness and attention to detail. The bedroom and bits of the bathroom were not cleaned effectively. The lounge was not clean and tidy and the coffee machine required maintenance throughout our stay. Dirty cups and saucers were allowed to pile up and complementary snacks, etc., were not replenished. Carpets were heavily stained and walls were full of scuff marks in all communal areas. The lack of a full-size ironing board made ironing a shirt really inconvenient, although the iron was very good. Communication was not helped by the fact that the cleaning staff spoke virtually no English. NB: Room 10 is accessed by a very steep wrought iron spiral staircase, which was hard going even for two abled-bodied 50-somethings. Lugging anything larger than a cabin case or holdall up (or down) it would be hazardous. At £170 per room per night, standards need to be raised considerably to justify the price.

The location of the hotel was the main thing we liked

May be the accessibility to the room. What if I had a bigger suitcase?