Hotel Alejandro Tacloban

Location

Bathroom had not been cleaned. Cockroaches in room and hallway.

Breakfast was great and it is in a good central location

Everything was good

the breakfast was very good. The staff were polite and fast service.

I made a mistake in booking for a 3 beds-room when I am alone and needed only 1 bed. When I requested for the change of my room, it took 2 days before my request was granted.

Perfect location.

Kitchen staff could have been more sensitive in asking questions. Instead of asking “do you have a seniors’ card?” , it could have been “do you wish to avail of any possible discounts?”. Or not ask the question at all.

Good breakfast Lots of great festive displays Amazing historical photos everywhere Waiters at breakfast (especially Manny) were very caring

The light on the landing disturbed our sleep. Hot water is very difficult to work out Rooms need refurbishment 10% service charge on our dinner bill which is not made clear

I like the hotel because it is near to the church, downtown, malls and easy access on transportation like jeep and tricycle. Very nice and clean place

What I don't like is that they're lack of coordination and there's some lapses especially to the restaurant and to the concierge. They've overcharge us for our buffet which requires an additional payment of ₱245 and we're only 4 pax but my father in law paid for ₱1,122 (fyi they're 2 seniors) however upon checking out we paid again for another ₱490 because it reflects on there slip that we still haven't paid yet well in fact at the restaurant we personally approached the staff that we're now going to pay and asked if the charging is already for 4 of us then he replied "YES", but hoping that this won't happen again in the future.

Space was satisfied

Swimming pool

The entrance is the best part of the hotel. Room was dated and not user friendly. Had to.move furniture to.gain access to power points. Fridge was not.turned on. Very dark room. No view. The pool is listed as an indoor pool but it's completely outdoor, which us much better. Breakfast was good. Asked the restaurant for ice, and they wanted to.charge me 80 pesos. Given the price.of.the room, it should be complimentary.

Price Room Ice charge