Otterskloof Game Reserve

The whole experience. Food. Accommodation. Staff was 120%.

The road after all the rain between Phillipolis and Otterskloof. Especially if you do not drive a 4x4.

great place, the rooms are nicely decorated, beds very comfortable

the road getting there is in bad condition. the dinner was a bit disappointing. it could have been a nice atmosphere, the dining room is great, but somehow it felt more like a canteen, since it was so noisy and too many people just running around. staff could be trained better to make guests feel comfortable. it was very noisy from the kitchen and I had the impression staff wanted us to finish eating as quick as possible. also communication was difficult. when we arrived the staff did not really talk to us, also when we left. they were not aware that we had booked two rooms, not only one. the amount deducted by booking was not correct and the hotel didn’t know I had made a payment already. finally leaving we didn’t get a code to leave the property so we had to drive back. it’s a shame that all these issues spoiled the experience which could have been much better as the place itself is really nice.

The setting was beautiful

On arrival we where not booked at the Lodge.We had.proof if booking and a plan was made.BROKEN communication btw booking dot com and the lodge

Nice big rooms ours had a fireplace. Good breakfast.Great staff

25 km drive from Phillipolis on corrugated dirt road Dinner a bit on the expensive side