Sunny Canggu

The location is convenient, being close to Finn's Beach Club, restaurants, and spas, and the room is spacious. However, the facilities are very basic, with an uncomfortable mattress and a mild moldy smell in the rooms. The view from the basic rooms (those not facing the internal courtyard) is poor, overlooking a construction site. If you're not on a budget, it's better to choose a more comfortable place, especially if you're arriving after a long-haul flight. This place is just an okay option if you're looking for a budget-friendly crash pad.

Communication with the property manager is difficult, and if you need assistance, it may be challenging to get help or resolve any issues. It's important to note that this is a shared villa, not a hotel. There is no reception or staff on-site to assist you. When you arrive at the villa, the key to your room will be in a lockbox. Therefore, for any needs related to the villa, you must communicate with the property manager, Mirah, via WhatsApp. Upon arrival, we checked in and took a shower, only to discover that the bathroom drain was clogged, causing the bathroom to flood (the floor had no level difference), with water leaking into the room. We attempted to resolve the issue with a cleaner who is present in the villa during business hours. Although the cleaner was very polite and kind, his English was limited, and he directed us to contact Mirah. When we contacted her, it was very difficult to get a solution. She kept making excuses and eventually stopped answering our calls and texts. We had to call her from a different number for her to respond, which showed a lack of professionalism. It took hours to get a solution, and she only agreed to move us to a different room after much persistence. The situation worsened when one of us got Bali Belly, and we requested an extra blanket (as only a small blanket/linen is provided, with no complete bed sheets). We were two friends sharing a room, and since there was an extra mattress on the floor, my friend moved to it because I was feeling unwell. We tried to reason with Mirah for an extra blanket, but she was unhelpful, telling us that there was no one else working in the villa (this was around 7 p.m.). We ultimately had to rent an additional room because she refused to help, and this was the only way to get extra bed linens.

The shower was broken…. Swimming pool in the room

The location is convenient, being close to Finn's Beach Club, restaurants, and spas, and the room is spacious. However, the facilities are very basic, with an uncomfortable mattress and a mild moldy smell in the rooms. The view from the basic rooms (those not facing the internal courtyard) is poor, overlooking a construction site. If you're not on a budget, it's better to choose a more comfortable place, especially if you're arriving after a long-haul flight. This place is just an okay option if you're looking for a budget-friendly crash pad.

Communication with the property manager is difficult, and if you need assistance, it may be challenging to get help or resolve any issues. It's important to note that this is a shared villa, not a hotel. There is no reception or staff on-site to assist you. When you arrive at the villa, the key to your room will be in a lockbox. Therefore, for any needs related to the villa, you must communicate with the property manager, Mirah, via WhatsApp. Upon arrival, we checked in and took a shower, only to discover that the bathroom drain was clogged, causing the bathroom to flood (the floor had no level difference), with water leaking into the room. We attempted to resolve the issue with a cleaner who is present in the villa during business hours. Although the cleaner was very polite and kind, his English was limited, and he directed us to contact Mirah. When we contacted her, it was very difficult to get a solution. She kept making excuses and eventually stopped answering our calls and texts. We had to call her from a different number for her to respond, which showed a lack of professionalism. It took hours to get a solution, and she only agreed to move us to a different room after much persistence. The situation worsened when one of us got Bali Belly, and we requested an extra blanket (as only a small blanket/linen is provided, with no complete bed sheets). We were two friends sharing a room, and since there was an extra mattress on the floor, my friend moved to it because I was feeling unwell. We tried to reason with Mirah for an extra blanket, but she was unhelpful, telling us that there was no one else working in the villa (this was around 7 p.m.). We ultimately had to rent an additional room because she refused to help, and this was the only way to get extra bed linens.

The was clean, but had a smell like wet dog. They addressed the issue, but couldn't find where it came from.

Lots of construction noise.

Staff were very friendly and quick at responding to any queries through WhatsApp. Location of property was within walking distance to beach, shops, restaurants.

Lots of ants and bugs mainly in bathroom which also had quite a bad sewage smell from time to time. Walls are paper thin, we had a pool view room which seemed to attract people to chill at around 4.30am so kept us awake no fault of the property owners just be aware you won't be getting the best sleep.

Friendly

-

Dont even bother to ask for anything like pillows or sheets. They will just ignore you

Location

Impersonal