Makati Hotel

Es handelt sich um eine Fake Buchung Die Buchung existiert nicht Ich musste vor Ort ein anderes Hotel buchen und noch einmal bezahlen

Keine Buchung vorhanden

NEVER BOOK WITH THEM, they all have multiple listings here with the same name, Makati Hotels or Makati Hotel., this is managed by people who are not very organised & doesn’t know how to handle their rooms/listings., they blame booking.com for always overbooking but technically, they’re the one who doesn’t manage their inventory properly to all travel agency bookings., so, if you don’t want to end up arriving at the property, saying they’re overbooked, then don’t book with them! Furthermore, there are a lot of small cockroaches which the room is not very clean., they also doesn’t pay their room bill properly, a condo management came to our room to inform us about the owner’s suspension of monthly due fees

Upon check in I discovered unit wasn’t available : Nobody answering my msg / phone calls. Luckily the guard found the contact of owner ? / manager ? That say unit wasn’t available & that they are working with AGODA. I’m still waiting refund by bookings.com. This is absolutely out of this world. Christian Moreggia

An absolute disaster : 1). Nobody answered my msg / calls 2). When I arrived the guard managed to eventually find the number of owner ? / manager ? 3). She told me they were sold out & no longer working with Bookings but working with AGODA 4). I was forced 11pm to find a last minute accommodation 5). Still waiting bookings to refund me 6). Horrible service & experience Christian Moreggia

I like the amenities Sauna, gym and the pool

I informed the owner or agent early that I will be late on chekinh in due to my flight changes. However, when I arrived at the airport I tried to contact the agent/ owner and got no response, even with the location it was quite confusing as it should not be written as Makati Hotels, it should be more specific like The Beacon Hotel, tower 2 etc because the grab driver got confuse and I end up asking every by stander if the hotel really exist. Furthermore, when I arrived at the hotel still the owner/agent didnt reply or even give me a heads up about the room number or keys so we slept at the lobby took a nap then around 5am I got a text message from them giving the room & tower number. Accommodation wise, it looks nice, however there's a lot of cockroaches and the towel was only good for 2 for which I informed beforehand that there's 3 of us who are staying in the room.Lastly, there's no wifi

The swimming pool but closed on Mondays

Sauna out of service They made me moved to another room (I had no choice) after the 1st night (I booked only 3 nights!). The second day, the security knocked on my door to inform me that they were going to cut my water because Bill not paid. What they did. They cut it for the all day only because I got mad with that. I thought was crazy to do that to a customer who has paid 5000 for 3 nights!