Whitecap Mountains Resort

We enjoyed the pool and hot tub

The room was spacious and clean. The beds were comfortable and the staff was friendly. My only complaints are that the pool was very cold (I couldn’t even swim in it) the walls were paper thin (I could hear every word from next door) and you had to use your own streaming services in order to watch TV.

Staff were friendly and accommodating. The room was clean with some updating, but small and needed a few more amenities such as a clock, charging station and much better lighting. Room not very soundproof and the tub was not usable as it didn’t seal. Room was upgraded the second night due to water issues. That room was great but I’m certain it would have cost much more. Bring your own basic food and drink as there isn’t anything close by. Ate at on-site restaurant two nights. Fish fry was bad.Deep fried fish was greasy and fishy tasting. Pizza the second night was very good. Good place if you’re willing to pay for the more expensive rooms but I don't recommend the deals. We originally had a queen deluxe and it was not a good choice.

My stay at White Cap mountain resort was nothing short of amazing! The scenery there is absolutely breathtaking. The staff was super friendly. From the gentleman that checked me in and gave me all the waterfall brochures that I made sure to visit, to the young new bartender that had an amazing personality. He was very engaging and knew how to keep a conversation going, to the front desk girl who was super sweet and helpful. I was looking forward to taking a bath after a day of hiking. The stopper on the bathtub was not working properly and would not keep water. They upgraded my room without hesitation. I only wish I could have stayed longer!

Don’t be fooled by the pics—this resort is old, musty, understaffed, and lacking conveniences

Beautiful sights to see.

Pretty area, staff were friendly.

To start, my bed had three dead flies in the sheets. Not a huge deal, but gross. The BIG problem was the awful mattress. It had no support around the edges, I felt like I was falling off of it all night. My head was below my chest all night causing all sorts of breathing issues. It not only translated every motion of the person I shared it with, its like it was amplifying them. I got about 3 hours of sleep and woke up in pain. Not a stretch to say this damn near ruined my vacation, entirely. I joked that the reason for the dead flies was that they tried to sleep on that mattress, and might have laughed if I wasn't so angry and in pain. For what I paid, this was totally unacceptable. That plus a surprise $25 fee upon arrival and $50 in pet fees,... not happy. I've stayed in lots of budget hotels/motels, and I've never once slept on a worse mattress.

amazing location

We loved our stay here. Cute little resort in the mountains with comfy rooms, a nice bar/restaurant, and a poll/hot tub. Would 100% stay here again if in the area. Beds were very comfortable. Fridge, coffee pot, and microwave included in room.