Modern Downtown Apartment

Clean and spacious

Good location, secure parking spot right below the property. Unfortunately we didn't get to enjoy these advantages since the apartment wasn't in a condition that we could stay.

When we first reserved the host was helpful and responsive and offered to notify us if the property was ready early the day of check-in. The day before arrival, the confusing check-in instructions we received were the first sign things weren't going to go well. I wrote the host back to ask if we could be notified if the property was ready an hour or two early and to confirm bedding for the sofa bed. They never responded. When we arrived, we made it through the scavenger hunt to find the keys and parking spot, but when we entered the unit it was dirty and there was no bedding or towels (we checked all drawers and closets). We sent the host multiple messages and called but their phone had been disconnected. We took photos for documentation and filed a report with Booking. After two hours of waiting for the host to respond, at 4:30 pm my 81-year-old mother and I had to find alternative accommodation for our stay in Birmingham. Over the next two months, we contacted Booking.com customer service repeatedly by phone and message. They were unable to issue a refund because the host never responded to any of their attempts to reach them. We ultimately had to escalate the case to a senior director at Booking.com before the refund was finally processed. Book at your own risk.

The rooftop patios on the back facing railroad park and the skyline, and the front patio facing the medical district's skyline with the mountain in the background. (I took plenty of pictures)

The Roku TV. Tried watching the games on it, it kept jumping off after 20 mins of watching. Taking me back to the home screen. Other than that, everything was great.

I liked the fact of everything being there. Bathroom bedroom kitchen and living room. Everyone was helpful and very nice. It was a very nice place that felt like home 😊

The only thing I didn't like was that it wasn't very clean, and every time we used the kitchen sink, the whole apartment would smell like old fish.

Walking distance to UAB Hospital

To much light coming into bedroom window. Drain was real slow so standing in water while showering. No coffee pot. Apartment didn’t look like it had been cleaned, previous dirty items still in hamper.

It was very clean and perfect size for what we needed it for. The property got right back to me when I messaged them. Close to a lot of great restaurants.

The noise. Being right next to the hospital there was a lot of sirens and helicopter noise. It is not as seen in the picture as far as the 180 view. The balcony could use at least one more seat

The location was perfect - right in the historic district

There was no soap or shampoo in bathroom. The apartment was advertised as having two beds. The living room fold out couch had no linens or pillows ;(

Vaste appartement fonctionnel mais meublé au strict minimum. Très peu d’outils pour cuisiner. Aucun papier mouchoirs, plus ou moins 5 cintres pour nos vêtements, aucun désinfectant à comptoir et 2 capsules pour le lave vaisselle!!! Nous sommes restés 10 jours! Avons eu un dégât d’eau que mon mari a réparé temporairement puisque même après 2 messages, personne n’est venu. Le réfrigérateur coulait également. Bref, c’est dommage parce que l’appartement en temps que tel est très agréable et la terrasse aussi.

Aucun service à nos 2 appels pour des dégâts d’eau.

Directions were thorough

Key fob was missing