The Heartwood

Excellent

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ארוחת בוקר

The hotel is only a year old. The design of the hotel is beautiful with spacious rooms with high ceilings, big windows and a large bathroom. The location is perfect for visiting Vassar but it would also be a nice place to stay on a Hudson Valley vacation.

Extremely good and comfortable facilities. The hotel staff was friendly and professional.

There was confusion about what guests needed to do for breakfast downstairs. They were perhaps understaffed or not fully trained, I'm not sure. They certainly weren't on top of what needed refilling, such as coffee, the oatmeal, etc.

I booked because location was close to my son’s school. They had just finished new, on site, restaurant with a full bar. The lobby is beautiful and the staff were all very friendly and professional. The room was very clean. Loved the walk in shower, lighted closet, cappuccino machine, full length mirror, and charging areas for electronics. The beds and pillows were very comfortable. Robes were provided for use, but were too small for us. The room did not have a microwave, the bathroom did not have a fan, and the room fridge was not very cold, nor did it have a freezer section. Reusable bottles of water were provided, with a refilling station in library. Parking was limited, but there were a few EV charging stations. The continental breakfast had very limited choices, such as rye bread for toast, croissants, fresh fruit, and a bowl of some type of yogurt mixture. Coffee and tea were the beverages offered.

Very pretty and clean. Inviting and relaxing are words that come to mind.

limited parking. housekeeping didn’t come after we left around noon for the afternoon. they came at 9AM which is too early. we told them to come back and even said something as we headed out but they didn’t service the room. it was a bit disappointing when we returned as we only had an hour before dinner to get ready and needed more towels and clean glasses.

Had a comfortable and lovely overnight visiting my daughter at Vassar. Had a great dinner at the restaurant as well.

Rooms, location

Breakfast was a bit lacking, even for continental