Macondo Tulum

The staff were friendly and helpful.

The property is in a neighbourhood that is still being developed and located about a mile from town centre. It didn't feel very safe walking back after dark on unlit roads so the safest way to get around is by taxi. The one mile trip cost up to 20 dollars so it made getting anywhere very expensive. The property was advertised as having bicycles. These were broken but you could hire basic bikes for 12 dollars a day.

Not awful but not great. Place felt poor quality and cheaply furnished with thin dirty towels, thin mattresses and poor lighting.

Exactly as advertised, it was an excellent stay! If you have a car it's a perfect, very comfortable apartment and beautiful pool area. I hadn't slept so well for a very long time... Would go back and recommend anytime

I liked everything

the pool was great, very large and a nice temperature. the beds were comfortable and it was nice to have A/C in both bedrooms and the living room.

The kitchen was not well equipped, lacking basic essentials to cook meals - no spatula, dish rack, dish towels, scissors, can opener etc. It would have also been nice if complimentary water would be provided. The bedsheets were stained and overall the apartment was feeling a bit neglected despite the building being quite new. There are no amenities in the area, and no street lights at night, which made going out for dinner in the evening a bit tricky. There is only one paved road that takes you into town, which requires you to walk a few blocks though an undeveloped area of town.

There was a very unpleasant smell in the apartment, at the request they received a refusal to change.

Everything