Crystal Sands

They LIED in the room description, it said the superior room, has a “view” and a “city view” and guess what? It has no windows like a prison cell. The only thing superior about it is its price. I asked them to switch my room because I cannot stay in a room with no windows, since I didn’t pay to live in a pitch black box and the lady at the receptions rolled her eyes at me and told me “The superior room has no balcony.” Ok, ok, no balcony, but i want WINDOWS, not a balcony. She then pretended like she didn’t understand there is a difference between windows and balcony. After I tried to explain to her that I do not want a balcony, I just want a window, which is a hole in a full wall, that is coverd with glass, she said she “will try to change my room”. I guess she didn’t try hard enough, cause she didn’t change anything. I had to sleep in the rat box all 4 nights. So if you want to experience being scammed I recommend you to book this hotel!

The breakfast was good

The hotel is very old, run-down, and poorly maintained. The photos do not match reality at all. Everywhere you look, there are rusty and very old items, cracks in the walls, and signs of neglect. The room is very small, and the bathroom is extremely tiny and smelled really bad, like strong sewage odors. Even the shower gel and shampoo were placed in cheap-looking bottles with handwritten labels. There were even old contact lenses from a previous guest stuck around the bathroom. Overall, a very bad experience. I do not recommend it. I felt very deceived because, in the photos, the hotel looks new and very nice, but it couldn’t be further from the truth.

Location was the only good thing about the hotel.

Our ‘city view’ room window was literally a brick wall. The hotel photos are a lie and the hotel has a huge construction site joined to the building. A lot of the staff were quite rude and unhelpful. The room and other areas of the hotel weren’t anything like the photos.

very close to the jetty, nice view from the room, nice breeze from the sea.

Well maintained

*Disappointing Stay* I recently stayed at this property and was left underwhelmed. While the property itself was decent, the sea view room I booked was a letdown. The property is situated far back, making the sea view extremely limited. Additionally, the ongoing construction next door made the area dirty and uninviting. Unfortunately, the reception staff didn't make up for these shortcomings. The guy at the front desk came across as arrogant and unwelcoming. To make matters worse, he tried to charge me extra for a ferry transfer that I had already booked personally. Moreover, despite informing them of my arrival timings, no pickup was arranged. Overall, my experience was disappointing, and I would think twice before recommending this property to others. Rating: 2/5

No lift in three story bldg

Close to the beach

The staff were generally pleasant and eager to assist with any requests that fell within their responsibilities. They showed genuine courtesy whenever I interacted with them, providing clear directions, promptly arranging transportation, and promptly addressing small issues like an extra sheet or a restaurant recommendation. While they couldn’t always fix every problem due to certain limitations beyond their control, their willingness to help and their positive attitudes made a noticeable difference in my overall experience.

1. False Advertising The online listing is completely misleading. It shows the hotel as a standalone building with serene surroundings. In reality, there’s a multi-story construction project attached to the hotel. Room Impact: My room had no view—just a concrete wall half a foot from the window. Noise Pollution: Construction noise was constant throughout the day, making relaxation impossible. None of this was disclosed during booking. 2. Absent Management There was no management on-site during my stay. Staff gave conflicting reasons: some said studies, others said vacation. Ignored Complaints: I was given the manager’s WhatsApp, but after requesting a call to discuss my concerns, he completely ghosted me. This lack of accountability is unacceptable. 3. No Internet Access The Wi-Fi signal in my room was nonexistent. Failed Fixes: The staff tried to resolve the issue but couldn’t. Without internet, I couldn’t work, plan, or stay connected, which was a major inconvenience for a modern hotel.