Crystal Sands

Great location, nice rooms.

Noise at night in rooms located to the island. There is a Mosque with very late and early noisy prayers, very close is being build new house, work is over night. Hotel tours are cheaper, but badly organized with useless delays and little time spent in attractions.

Zero customer service

Not willing to understand guests request n adjustment

Please read carefully.

I booked a room with a balcony for 3 nights at this hotel and they assigned me one with a boarded-up window. We had no natural light. They didn't offer us any solutions except for free meals (a horror) or a $35 discount, which we didn't accept and we had to leave the island (high season and there were no rooms in any hotel). The hotel is in a deplorable state of preservation, it has nothing to do with the photos. Both the manager and the receptionist are deplorable. Currently in Online Dispute Resolution (ODR) against Booking because they won't refund almost $200 for a night in the hole (I couldn't leave earlier, I had to change islands).

The staff was very friendly and helpful. They allowed us to check in early. After complaining about our room, they changed it for free for the last two days. The location is good.

My Maldives trip became stressful because of this hotel. The first 5 days, our room door was not soundproof, and the hotel is near a mosque. Every morning at around 5 AM, I woke up to the sound of the call to prayer, which lasted for about 30 minutes. Sleeping after that was very difficult. This was extremely disturbing. After complaining, they changed our room for the last 2 days, which was quieter. The beds were uncomfortable, and I had back pain. Breakfast was very poor. Most of the food was unnecessary, and the only thing I could eat was eggs. It was the same every day. The Wi-Fi in our room barely worked. Definitely not worth the money. Hotel transfer and tours were expensive compared to other tours.

The staff were wonderful and the location is ok. Rooms are comfortable and clean.

It is next to an active construction site.

Breakfast was okay for the price

Cleanliness of furniture in the bedrooms need dusting