Russell Hotel

Every think. Rooms, location. Food. Services.

Please arrange to fix Qibla direction in the rooms

It was a very nice stay. The receptionists were so kind and helpful. Location is ideal. The rooms are clean and comfy.

Poor internet but overall a plessant stay

I like everything about the hotel, from the location to the food, staff. Staff was exceptional and food was very good.

I had an absolutely fantastic experience. The place was incredibly clean, well-maintained, and had a welcoming atmosphere. What stood out the most was the kind and attentive staff. I was comfortable and had everything I needed. From check-in to check-out, everything ran smoothly. I highly recommend this hotel to anyone visiting Kampala and looking for a relaxing, high-quality stay!

I love everything about the hotel, from the location, breakfast and staff all I gave 100%. One of the best hotel I have every stayed with. I even extended my stay for another five nights.

Russell Hotel may not boast the flashiest facilities, but what it lacks in modern flair, it more than makes up for with its outstanding staff. Attentive to every whim, they elevate the experience beyond expectations. The breakfast, though limited in selection, is enjoyable—especially their fantastic cappuccino. Rooms are spacious, with beds and pillows that offer decent comfort. The hotel's location is right in the heart of the action—bustling and lively—though not ideal for families with young children, as there are no kid-friendly amenities. On the plus side, the restaurant serves up delicious meals at unbeatable prices, making dining here a true highlight.

The WiFi was a bit spotty in some areas of the hotel, which was frustrating—definitely something that could use a little attention. Also, having coffee packets in the rooms alongside the tea would have been a simple but much-appreciated touch for caffeine lovers. As for the bathroom showers, the fixed design isn’t exactly friendly for taller guests. The hotel’s location is in a lively area, so don’t expect complete peace and quiet. Also, the lingering COVID-19 posters with reminders like "put your mask on" and "stay six feet apart" felt outdated and out of place.