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8.8 / 10 Guest Rating

Gardenia Collective

M27 L9 Calle Sol Oriente/ Escorpion Sur, Tulum, mx

Gardenia Collective - main view

About the Property

Luxurious 4-Star Oasis in Tulum

Relaxation at its Finest: Enjoy the outdoor swimming pool, lush garden, and serene terrace at Gardenia Collective.

Delightful Dining Options: Indulge in a delicious continental breakfast and savor Mexican cuisine at the on-site restaurant, with special dietary requests catered to.

Comfort and Convenience: Unwind in rooms equipped with modern amenities like flat-screen TVs, free WiFi, and safety deposit boxes. Plus, take advantage of services like room service and currency exchange for a hassle-free stay.

Experience the epitome of comfort and leisure at Gardenia Collective. Book your stay now for an unforgettable getaway.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent76 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.2
Amenities8.8
Value for Money8.7
Food and Beverage9.3
Overall Experience9.1

Select topics to read reviews

J
JulianacoCO
Verified booking
young couple
Standard Room
Stayed in Feb 22, 2025

"Wonderful experience"

10.0

The best place where we have stayed in Mexico so far. The room is sparkling clean, the bed is super comfy, and the place has everything you may need. Violeta made sure our stay was pleasant and help us with everything we needed. I highly recommend you stay in this place when in Tulum!

Helpful?
M
MhairigbGB
Verified booking
young couple
Standard Room
Stayed in Feb 11, 2025

"Disappointing, the images and reviews promised more."

5.0

Good location and nice ground floor entrance area. Staff were friendly.

Room really tired. Door to room balcony broken, toilet had to be fixed (albeit straight away), it was a lottery if the shower worked or whether there would be trickle of hot water. The kitchen area was not particularly clean. We were there for 6 days and the towels/sheets were not changed or bins emptied.

Helpful?
C
ChloecaCA
Verified booking
solo traveller
Standard Room
Stayed in Feb 2, 2025

"Quiet, good location."

9.0

It was a great location and my room was very clean. Very cool little boutique place. I didn’t check out the bar in the evening but it looked cool and I think they do live music fridays and saturdays(I could hear it from my room). If you’re looking for a quiet, off the beating path kind of place, this is the place for you(I think I may have been the only guest there at the time).

I think it was more a language barrier than anything as the person who checked me in didn’t really speak english so I didn’t really get a good run down of the facilities. I also got locked out for about an hour in the evening during their changeover because they changed the door code and didn’t tell me, or the guy who was supposed to be working the bar that evening. She came within an hour and it was fine but just make sure to save their number and message them if you have trouble.

Helpful?
R
RaisacaCA
Verified booking
solo traveller
Standard Room
Stayed in Jan 14, 2025

"Helpful staff and clean room, overall decent not wow"

8.0

I was able to walk everywhere and enjoyed the location. You can still hear the cars and vehicles but probably not as much as hotels that are right on the main streets. The staff was kind and helpful, but you do need to be a bit independent as they aren't always present. The coworking space is very welcoming and has beautiful art in it.

The room is pretty basic but clean. The swimming pool wasn't particularly inviting, I only one person dipped in and it is more for a dip in then a swim. Rooms with balconies look into street, the shared balconies are more welcoming as they look our into trees. For the first two days I had issues with the heat of water but staff fixed it each time. Would be nice when arrive there is water to drink in room.

Helpful?
J
JosephmxMX
Verified booking
solo traveller
Standard Room
Stayed in Mar 26, 2024

"Amazing stay hands down."

10.0

So I was hanging at the lounge area but I do not drink. The bartender made me an all natural ginger/maracuya drink, super delish.

I had to leave the next day but I did not find a dropbox for the key, so I left it in the key lock.

Helpful?
B
BenjaminmxMX
Verified booking
review category business travellers
Standard Room
Stayed in Jan 21, 2024

"Very fun and great value. Location can't be beaten."

9.0

The staff where exceptionaly helpful and the location can't be beaten. A very short walk to Chedraui supermarket and situated on the beach road (10 mins). The place has some fun events (cinema, BBQ and jazz nights. The bar has exceptional cocktails made by wonderful bar man. All in all a really great place and lots of fun.

That we couldn't stay longer!

Helpful?
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