Edgbaston House

Was a nice location and it did have a nice bath

Tv played up non stop had to keep turning it off and leaving it for 5 minutes then turn it back on reported it to the staff Air conditioning turned off at 4am and it was 33c heatwave this week reported it to staff who made me get up out of bed and go look for a cupboard to unlock a padlock and find a fan for the room. When I googled the problem it said the hotel had locked the air con control panel so I couldn’t reset it. It then turned back on at 8am. So I believe the hotel are turning them off in the night to save money Which is terrible in a heatwave I couldn’t get back to sleep and have been on a training course all day

Nothing

They messed up my booking

The owner cancelled my reservation. He did not contact me to let me know, just did not reply to my messages re parking/check in and when he eventually answered my call just said it was unavailable. No apology, no reason. Caution when booking this property.

Hotel was lovely, clean and quiet. They done our room set up beautifully for our anniversary. Couldn’t be any better

Nothing

We have stayed at this property many times with previous owners. So we knew we wanted a room on the back of the property — and not on the ground floor— so we could open a window. We specifically said we wanted to be able to open a window. We were given a room on the top floor with dormer windows that would not open. I don’t think the hotel was full so why do that? The carpet in the public spaces is getting old and tired. It was the same in our room where the carpet was dirty and needed at least a shampooing. Then there were no batteries in the TV remote. Finally, the system they’d rigged up with cheap roller blinds to keep the early morning sunlight out didn’t work and the blinds did not fully cover the windows so we were awake and gone before 6:00 am even though we were wanting to sleep. I messaged the WhatsApp about the room, the windows, the TV, the poor upkeep already so they are aware of our opinion.

Lovely and comfortable with a fantastic bath

Next time would ask for a room at the bottom (no lift )

The spacious bathroom

The cleaner is really moody towards me 🤭

Rooms are great