Venice Mall Area McKinley Hill Taguig BGC

AFTER MESSAGING, NO RESPOND FROM THE OWNER PROPERTY ABOUT THE POSSIBILITY TO CHECK IN B4 NOONTIME

should i leave message about here? here is super awful place. i had experienced so many hotel in philippines, but i can make sure thst here is the worst. 1. here is awful front desk service. crew didnt listen visitor's mention and only persist their policy. is policy for hotel? 2. super dirty condition of studio. even we claim because of dirty condition, and request change room, but they just changed blanket. is it proper service of hotel? terrible. 3. expensive additional fee added person. one person for 1k. should i explain? i will never visit here again and i want to stop to book here for anyone.

I love the area. There are a lot of things you can do that is really close to the property. The WiFi was great. It was easy to checkout. It is spacious. The issues I had were room prep and cleanliness. I don’t think they are ready for us. I think they rushed to clean the room as we checked in and the cleaning solution they used was not pleasant to smell or they used a dirty mop to mop the floor. The smell stayed there throughout our stay. One of the towels provided had a huge hole. The fridge was dirty and it looked like it wasn’t cleaned for a month. They need to fix the lighting in the bathroom.

Easy check in and check out. Comfortable studio. Roof pool with great views. Area with all facilities and restaurants. Only accessible by car.

The property itself and location was great. Parking was ok. Linking to the mall is a plus. BUT staying to this room was terrible. Visible bed sheets stained, Dusty, we did not enjoy the wifi because the user doesn't exist, communication very poor.... Nothing special to this property except it's location. The owner doesn't give any effort to impress their client.

Just don't like the smell of the bedsheets and the pillow cases but overall the stay was great. We had fun.

I was assigned to Tower E, Room 20B was grunge, bed frame was broken, the mattress was dirty with a very thin sheets, and most of all the knob of the door to the deck was broken as well so the door doesn’t even close. I don’t understand why they would rent that place to anyone when the whole room needs an overhaul. The area is good as well as the building from the outside but the rooms are horrible. Very deceiving. I asked for a transfer to One Uptown Residence the following morning.

My Apologies for what i'm Going to tell you in advance. This room is in very Poor condition. The towels are not even quality material (The Towels are not official towels they look/feel like rags that I would wash my car with), There is no official Comforter for the bed, the pillows are falling apart within and need to be thrown away. The room isn't what I expected! I walked into a 1970's time capsule, I went from staying in a nice place to rock Bottom in this Hotel. I would never stay in this Hotel again. If Expedia was to take my survey you would receive a one out of ten. Once again this is not a personal attack it's from a Business point of View. News travels long distances and I'm pretty sure your company has had reviews that are not pleasing.

It took me more than 30 minutes just to check in because we have to wait long time on their staff to attend to us. The bed has an old, dilapidated and not so clean cushion.

Very convenient to shops and restaurants. Except for 2 very small cockroaches, it was okay.